The Cheesecake Factory

Recommends

diner_mark

Joined 10 years ago

Tons of average food. Looking to fill your belly with average tasting food? You've come to the right place. Interesting atmosphere, pleasing enough. Waitstaff were average, Food was below average in our book. The fries and pasta were cool, sandwich & chicken with pasta were warm. Huge menu to choose from. However, I fear all dishes will be below par. A cut above a Bennigan's/TGIFriday's, though not by much. Not what I would consider a fine dining establishment

Doesn't Recommend

dcarter

Joined 11 years ago

a bad experience!!. We were a party of 7 for a birthday party. The waitress was inexperienced and fake. The food took a long time to get to our table and when it did get there 3 of the 7 plates were cold. Manager was mad at us for telling him about the poor experience. Never again....

Doesn't Recommend

mpls2004

Joined 10 years ago

Bad Service. The first time we waited 90+ minutes for a table b/c they don't take reservations even for groups of 6 or more. Overly large portions, not a good deal, nothing special.

The second time we were told the wait would be 5-10 minutes, then handed off to the next hostess who said the wait was 30-45 minutes according to the computer system (which she obviously was unfamiliar with). Sorry, that's just unacceptable.

Recommends

witchger

Joined 10 years ago

Cheesecake Factory. Two things: Servers are not congenial. Server told us that we need to order because he needed to turn his table. No kids' menu and nothing to keep kid's entertained.

Doesn't Recommend

mesouthern01

Joined 10 years ago

Come on Minnesota..... This place is always busy, and I'm not sure why. I've been there twice and both times the wait was long, the service was awful and the food was ick! I think the cheesecake was okay, nothing special. I think there are plenty of places in the cities who deserve a longer line then this place. Shame, Shame.

Recommends

purplefox

Joined 10 years ago

Pleasantly surprised.... My sister choose this restaurant for our monthly Girl's Night out. After reading some of the negative reviews I was really worried. But my worries were for naught. The service was top-notched, our waiter was very attentive and answered all of our questions. I ordered the Chicken Madeira which was outstanding, although the portion was too large. Everyone in our group enjoyed their meals. Now only if they could put one of these in the Northern suburbs.

Doesn't Recommend

doughay

Joined 11 years ago

bad Friday. The Orange chicken and Country Chicken salad were sent back. Too many items for cooks to make well. There may be something good but I won't be back to find out.

Recommends

mp2

Joined 10 years ago

Delightful find!. The first time I went, I ordered the pad thai and found it to be BEST I have tasted in MN. The second time, I ordered the chicken piccata and was once again completely pleased. Having said that, the service on both occassions left much to be desired. With prices like this, I expect waitstaff to visit my table once every 10 minutes to refill drinks/waters, double check to see if I need anything, and update me on the progress of my food. Management needs to work on service, since it is the make-or-break factor in someone returning or recommending a restaurant to others.

Doesn't Recommend

avatar

Joined 11 years ago

Wow the food was bad. Went with 6 co-workers for lunch. Only one person had anything nice to say about the food. We all thought the cheesecake was top notch, but very expensive.

Service was lousy to say the least. Slow, un-friendly schlock. Our food was served cold, but it took so long to get it no one wanted to send it back.

Portions were good sized, but when it isn't good, ample portions are a bad thing.

What's with the decor? Some kind of funky ancient egyptian thing I think. I guess it makes sense, nothing says egypt like cheesecake.

Doesn't Recommend

caligula

Joined 10 years ago

Really Boring Food and Horrible Service. I have eaten in other branches of this restaurant and the food is not bad and the staff are not stuck up little idiots! Edina has a very bad rap for service in restaurants - I simply do not understand why - I just notice little blonde idiots running around making customers wait for no reason what so ever! The food was just god awful - no panache - the meatloaf sandwich was overdone the fries were McDonald's quality and the salad had two pieces of chicken and it was called a Chicken Salad! The cheesecake was old and dried out....really sad.

My new mantra is never eat outside of downtown Minneapolis if you want decent food and decent service. On top of all that the waitress called my fiancee a girl.....