Calla Lily

VERY relaxing experience!!. I came to Calla Lily Day Spa for some relaxing time before my wedding (which I was very jittery and anxious bride before I walked into the spa...) After being pampered with an incredible massage and wonderful pedicure and manicure, I was able to breathe again thanks to the great team at Calla Lily! I walked out the door feeling refreshed and ready to get married!!…

Great Massage and Facial. I had a fantastic experience at Calla Lily. I went there using a living social coupon and i am so glad that i did. I was greeted by a friendly receptionist that help me to a nice quite room where i got some tea and sat in a massaging Chair.

I then was pampered with a wonderful massage and a facial. I have since been back 2 times with some of my gal pals and we plan on making it a regular girls day off!!…

Don't have a spa party here.... My friends are always looking for a good day spa to have a girlfriends day of relaxation, so when we saw the LivingSocial deal for the Calla Lily Spa we knew we had to try it out. When I initially made the appointment they said that we could have a small room to bring in food for $10. I didn't think this was a good deal since I haven't heard of other spas charging this to their customers. Then I called back the day before the appointment to book and they changed the rate to $10/person. I decided we didn't need to have a room to ourselves. I guess the spa decided differently. They decided to go ahead and move us into the “private room” – it wasn’t really that private - and charge us $10 to use the room. The receptionist said that it would be more “convenient” for us if she moved us into the private room. Normally it wouldn't have been a big deal but they didn't even tell me until I went to pay the tax and tip. It was "assumed" that I already knew. Had I known they were going to charge us for the room, we would have brought food. We had just brought presents to exchange for the birthday girl.

Their explanation was that they wouldn't have any other place for their other customers to sit. There were 5 of us and 2 of us were in services at a time. There were at least 5 places to sit in their main waiting area. We saw one other couple who had to wait and there would have been plenty of room for everyone. On a different note, the waiting rooms were freezing. Not sure if they turned down the heat or what.

We got the massage and facial special and Danielle and Kayla (I believe?) were great. I have no complaints about the services themselves, just how we were treated about this extra room. If anything receptionist should have confirmed when I checked in. And the extra room? It was just through the next hallway and had the same amount of seats and it was right next to the couples massage room and our friends could hear us giggling. I thought it would have at least some more privacy?

They also offered us additional services but when we asked about them, the receptionist said that there was no one there to perform them. Maybe she could have said that to us beforehand so that we didn’t have to think about it?

I don't believe we have any reason to come back and they have lost hundreds of dollars in potential revenue.…