You have to go!!!!!. The Wedding Connection is the most wonderful Bridal shop in the Twin Cities. I was there three weeks ago, and even with them being so busy they let me come in and feel so welcomed. Everyone was laughing and having a good time. I did not have to wait. Megan gave us a tour of the store and then Cathy helped us find the dress for me. I really liked everyone there. I went back after a couple days because I could not get that dress off my mind and Megan told me to go home and dream about it and if I did dream about it to come back and try it on again. I did and then I knew it was my dress. The Wedding Connection was so helpful and so nice and what I liked they did not push me into buying. Thank you Wedding Connection, I can not wait to see what we will find next.
Poor customer service. I also agree that the owner of this store is very rude. With my dress I bought a tiara for $220. A few months later one of the crystals fell out. We went back to see if they could help us at all and right away the owner started yelling at us, saying after 30 days they can't do anything. That's fine if that's true but she could have said it in a nice way and not spent the first 5 minutes yelling at us about the 30 day policy. After awhile she calmed down and said she would call the manufacturer of the tiaras since they had been discontinued from their store. She did and called me back the next business day saying the tiara manufacturer was going to look for another crystal and call her back. I didn't hear from the owner until a week later saying she was still waiting on the tiara manufacturer. This was almost a month ago and I haven't heard back. Very disappointed in this place. Long story short, go elsewhere if you want good customer service and to be treated like a human.
They are the very best!!. I bought both of my Prom Dresses from them when they were in Forest Lake. Megan helped me both times and she was wonderful and I always felt so beautiful in my dresses. That is why when it was time to look for Wedding Dresses the Wedding Connection is where I went. They have moved to Maplewood but they are still so great. Megan and Cathy were so wonderful to us. We bought my Wedding Dress from them, we had gone to Davids and The Wedding Shopp but didn't like the way we were treated at the bigger shops. The Wedding Connection was so accomindating and let me "visit " my dress even if I did not have an appointment. They never made me feel anything but special. My day was so special and it is because of The Wedding Connection. I got so many complements about my Wedding Dress and the Bridesmaids dresses and I told evryone that The Wedding Connection is the bridal shop to go to...a MUST.
The only Bridal Shop we will ever go to!. Our family would give the Wedding Connection 10 stars if we could. We love them that much. I have 3 daughters and the last two have bought their wedding dresses here and we had such a fabulous time both times. Everyone was so wonderful,we worked with everyone betwen the two weddings and they were all so friendly and caring.They gave us great Ideas(because both weddings were so different) for diferent thing that we did not think about .We always looked forward to going to see the girls because they always made us laugh. It was so nice that they have their seamstress right in the store, we did not have to find one like we had to do at my first daughters wedding. As a mom I always wanted to make sure everything was going to be perfect for my daughters so I asked alot of question, my daughters said I was annoying but the people always answered my questions and always told me if I had any more questions "just ask" we would love to help you. We tell everyone about The Wedding Connection and want to Thank You so much for making our days PERFECT.We really got to know these ladies and they are all wonerful and caring.
Owner is horrible..
I bought my dress from the wedding connection, and worked with Cathy. Cathy=FABULOUS! But, when I bought the dress, the promised to fix a few rhinestones that were missing, and also a spot on the dress (I bought off the rack), which is something they normally do not do. They also held my dress for me, which again, when bought off the rack, they normally do not do. I left feeling very pleased with my purchase!! fast forward a few months. I went to pick up my dress to bring it to my seamstress, and worked with the owner. She brought my dress to verify it was the right one, I said yes, and she bagged it for me. I left and brought it to my seamstress, at which point we noticed not only did they NOT fix the spot like they said they would, but they also didn't fix the rhinestones! I wasn't buying a dress off the rack to be stingy/cut costs, it was really just my favorite dress, and would have been fine if they had said no, we won't fix these items, but they told me they would fix them. So I called back to the store, and the owner essentially told me that Cathy should have never promised that, that they don't won't do that, even though it was ON MY CONTRACT, I would have to talk to Cathy when she got back from Vacation.
Needless to say, I just had my seamstress fix the issues, as I wasn't going to mess with the hassle of bringing it back. But I won't ever recommend anyone going to the wedding connection. Cathy was wonderful, but like I said, the owner was horrible, and to think she would be profiting on anyone I send to Cathy just makes me cringe.
You guys were so wonderful, The BEST Bridal Shop. What a great experience we had here. They were so nice and everyone was laughing and smiling. We were never rushed even though we were there for 21/2 hours, but the time flew by so fast. The sales people were so nice to everyone. It was not just Cathy, but Megan was really nice to her Bride also. I bought my dress there and so did the other bride. I can not wait to go back with all my bridesmaids and have more fun. I tell everyone about The Wedding Connection because they really to care. Keep making Brides HAPPY because we just LOVE YOU GUYS!!!
Best Wedding Shop in the Twin Cities.
I spent hours trying to find somewhere to get a wedding dress. I had gone in to many shops around the Twin Cities and no one really connected or helped me.
After doing research online I found a dress I was interested in and found it was available at The Wedding Connection. Having never been there before, I thought since it was close I'd try it out. Not only did I get the BEST customer service ever from Nicole, but everyone there is absolutely amazing and friendly.
I had no idea how to plan the wedding, when to order dresses, how to plan things and Nicole went above and beyond helping me coordinate everything. She asked me a few questions and IMMEDIATELY found 5 dresses she thought I would like -- and I liked all of them. The first one she picked out that she said I would fall in love with, was the one I ordered.
I am also getting my mom's dress, my bridesmaids dresses, my husbands tux and all the groom's tuxes there. They are absolutely the BEST place to go to because they are super friendly and never once make you feel like you are not their priority when you are in the store.
I have gone in 3 times and already and they all smile, make me laugh and help me out above and beyond the call of duty -- even helping my mom to pick out a dress! I've never even seen her in a dress and they were able to find one she liked and was willing to wear for my wedding.
I recommend EVERYONE to go to these ladies first because they will be the only place you will need to go.
Thank You, Thank You. I wish I could give this bridal shop 10 stars because they were so wonderful. I had been Wedding Dress shopping all afternoon with my mom. We went to 4 other shops in the twin cities and did have have a good experience at all of them. Some seemed to only want to sell me a dress and some even ignore my mom and I when we told them we were just looking. We were driving around the Maplewood Mall and saw a sign that said Bridal & Prom and decided to stop in and see what it was all about, and boy are we so glad that we did. When we walked in they were busy with other brides, we told them that we did not have an appointment and we just saw the sign and decided to stop. Megan was our bridal consultant and boy was she wonderful. She welcomed us in and said she would be right with us and had us fill out an information form. Were we surprised because by the time we finished the form she was ready to be with us. She said goodbye to the girls that were leaving and they were happy laughing and saying they will be back soon which made me feel good. Megan took us on a tour of the shop, gave us our own private area to put our stuff down on and then let us pick the wedding dresses I wanted to try on. I tried on 8 dresses and fell in LOVE with 2. I did not buy my dress on that day because I need to have my twin sister see the dresses before I pick the dress. Megan did not try to make me buy the dress, she told me to go home and dream about the dresses and come back with my sister, and we will try them on again. My mom and I really appreciated that because it is important for me to have my sister with me when I make my decision. This was the best experience in the world and I am going back and will buy my dress at The Wedding Connection. Thank You Megan for such a great time. I will be back soon.
So sad. I am sad because I read a bad reveiw about the Wedding Connection in Maplewood on the wedding wire. I used the Wedding Connection and got My Wedding Dress and Bridesdresses there and had nothing but an excellent experience there. They were ALWAYS so nice to us and were always willing to help. We all did our alterations at the same time and the staff joked with us and made us feel so welcomed.I feel bad that the bride who wrote the reveiw felt that way but I want everyone to know that I would give The Wedding Connection 10 stars if I could and want everyone to go there and have the type of experince we did because they were always wonderful so maybe it wasn't the store.
They are the best. We were at the Wedding Connection 9 months ago and that is when all our wedding plans started. We have to thank everyone at this shop because they helped me find my Wedding dress and my Bridesmaids dresses. We did everything with them and they were so good. They always helped us with everything and always answered our questions no matter how dumb they seemed, they never made us feel that way. The selection was one of the best I saw and their service was the best. Now that our wedding is over I just to thank the ladies at The Wedding Connection for helping us with everything and making my day perfect.
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