8260 Market Boulevard, Chanhassen, MN | Directions 5531744.853857 -93.534385
Worse Customer Service in Minnesota – I was a faithful renter with Lake Susan Apts..not they are friendly or anything special but now...I feel it is my duty to help others avoid their gouging principles. I recently had to transfer and could not afford to pay their extra rent for less than a year lease anylonger...so, when my transfer did occur...Lake Susan treated me without any human kindness or consideration but said, pay us a $1,000.00 your rent and we will put your apt. in the re-rental program. Guess, what you can pay them thousands of dollars and they don't communicate, try to rent your apartment or even care what happens to you just as long as the dollars keep coming. I have read other reviews about rude management and that is putting it lightly. Please read very carefully before ever considering to put your life inthe Excelsior Groups hands because they will not care about you at all.
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