We used Three Sons to cater our wedding 2 years ago. As the process began, we were very excited at the choices they offered and how open they were to new ideas we had. We are people who cook a lot and are attentive to the fine details of what we eat, and it was encouraging that they were willing to sit with us and listen to what we wanted. The chef sat with us at our tasting and took notes, worked through our ideas and helped lay out a final menu.
And then on our wedding day, it all went awry. I could give the list of things that went wrong, but I don't think the fine folks at Citysearch will give me enough space. Here are some of the highlights:
- Running out of wine and vodka during the hour-long cocktail hour. How could they not have enough wine and vodka? Also, they ran out of 12-oz beer cups and ended up serving in 6-oz cups. Tacky.
- Incompetant bar staff. My dad is not a big drinker and asked for a glass of water, and the bartender asked if he was an "alki". The bartender also said we would be reimbursed for an unopened keg, which, after the fact, was not the case.
- RUNNING OUT OF FOOD. We had mini-burger stations, and they ran out of burgers (which were cold), buns and fries and took a very long time to replenish. We ran out of plates as well. Again, tacky.
- As an appetizer we had duck confit and cream cheese wontons. In the tasting session they were great. But they ended up being 90% cream cheese and you could hardly even find the duck. We paid for duck but got cream cheese. What a ripoff.
- We designed our desserts in the tasting. The first was an apple turnover drizzled with white chocolate. They ended up using milk chocolate instead. On an apple turnover? Yuck! The second was a dark chocolate cup filled with milk chocolate mousse. Halfway through the night, this somehow changed to graham cracker tortes. Huh?
- Later on during the dance, we agreed to have pizzas served on platters circulated through the crowd. The owner had been pushing a three-cheese flatbread, but we agreed on something else. Well we ended up getting the flatbread anyway. Not what we paid for! Most people I talked to didn't even see the pizza. Yet my mother-in-law saw the servers giving pizza to the security staff!
- The owner called us two weeks before the event very hyper and threatening to cancel the event entirely because he hadn't yet received the portion of the deposit he was expecting. And the reason he was hyper? He had already paid his staff under the expectation that the check was coming. In the meantime, the check was in the mail and was on time. Yet he felt he needed to take it out on us that he couldn't manage his payroll? Give me a break. Things were going great until then, but after that the mistrust built and we seemed to be come an afterthought. Not acceptable when we're paying them in the neighborhood of $20,000 for our event.
I could go on and on and on with all the things that went wrong, but I'm sure you get the point. Be very careful with these people, and don't be quick to take their word for granted. Get some things in writing. Pay attention to the details. Hold them accountable. A company shouldn't be able to get away with this.
Monthly Wine Affair. My girlfried and myself attended the January wine tasting at the St Anthony Main Event Center. It was fabulous. They featured just 6 wines which made it very easy to diferentiate between what we were drinking and all the food pairings really accentuated the flavors of the wine. The casual, open house, atmosphere really made it a relaxing evening for both of us. I would highly recomend this event to anyone that has an interest in food and wine pairings.
Thanks for the vote of confidence!. We at Three Sons Kitchen just wanted to thank you, everyone who took the time to vote and voted for us! We look forward to serving you!
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