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Warners' Stellian Appliance

12740 Bass Lake Rd, Maple Grove, MN | Map it  

55369 45.065801 -93.445100

(763) 551-0888 | View Website

  • Hours

    M-F: 8:30 a.m. - 9 p.m. Sat: 8:30 a.m.- 5:30 p.m. Sun: Noon - 5
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4

out of 5

4 Star Rating: Recommended

20 Reviews

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Features

Neighborhoods:
Brooklyn Park - Maple Grove
Categories:
Household Appliances, Major Appliances

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Reviews for Warners' Stellian Appliance

Nathan3e

Member since Apr, 2010 View Profile
2Reviews
0Photos
Joined 2 years ago
2.0
March 21, 2012

Very good before purchasing, indifferent after. (Edina location) After four months of being told why they cannot solve the problem with our new washer, we are just now getting some advice that may be of use. Maybe. I am not sure that I would recommend this business to someone I like.

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Scott Karen

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 3 months ago
4.0
February 09, 2012

We love our Warners' Stellian stove!!. We bought a new stove - actually the floor model. We have had it about a month, and we just love it. Our old oven didn't always turn on, so it is wonderful to have a stove that actually works when we want it to. We haven't used all of the features on it yet, but we really like it.

The delivery people were very nice, and took our old stove, and installed the new one.

We really like buying from Warners' Stellian, and will continue to buy our appliances here.

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Sophia Bloodmoon

Member since Sep, 2011 View Profile
2Reviews
0Photos
Joined 8 months ago
1.0
February 08, 2012

Wont even cover repairs during the warranty. My dishwasher has a 5 year warranty on it, its been a problem the whole 4 years I have had it. Now that its getting close to the lemon law replacement they wont do anything with it. The last repair man they sent out, Denise, saw the wire that hangs from the door and would not do anything about it saying he was only sent out because it was leaking. He took the front of the door off and when he put it back together he left four screws out so when I opened it fell apart. I had a friend come over who found the four screws on the floor and put it back together. I could not do any of this as I am in a wheelchair. On top of this they charged me $53.70 for the so called repairs. That much money so he could take it apart and not even put it back right. I got no help from the store when dealing with them. They even told me they were glad that I would not come back. Take that as a sign and stay away.

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stonecarver1

Member since Jan, 2012 View Profile
1Review
0Photos
Joined 4 months ago
1.0
January 21, 2012

Times have Changed-Avoid Warner Stellian!!!. I’ve purchased all the appliances in both of my homes for 20+ years from Warner Stellian. Recently bought a Jenn-air stove with extended warrantee. Warrantee has “no lemon” clause in it -3 breakdowns in 1 year replace the product. Neither WS or the company that sells the warrantee (NEI?) will replace the stove after 7 visits!

Warner Stellian upper management will not return my phone call or respond to my letter. The Warner kids run the company now. Their father Jim Warner was very honest and sold me my first freezer and microwave -20 years ago. Now his kids seem like they could care less about (long term or short term) customers.

I thought we had a good thing going but will never shop at WS again. I don’t think WS will be in business for long. I’m very sad and disappointed. Burn your customers at your own peril.

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kshafe777

Member since Jan, 2012 View Profile
6Reviews
0Photos
Joined 4 months ago
1.0
January 17, 2012

HORRIBLE AFTER SALES SERVICE!!! DO NOT BUY FROM HERE!!!. when i built my home Warners' Stellian was the place i purchased ALL of my appliances from for the entire house. Since purchasing i have had nothing but bad experiences with this company. My hood had problems within the first year, but getting them to show up to fix it was impossible. Now, that i have finally gotten through to someone they want a service charge to show, and for me to pay to fix whatever was wrong in the first place. My dishwasher has problems and my garbage disposal leaks. I will never purchase from Warners' Stellian again. Now that i have to replace half of the kitchen items alone that i have purchased from them i will make sure to go somewhere that will actually offer after sales service. They don't return phone calls in a timely manner... and they don't seem to care about a problem that they created. All they want is the money upfront.. but there is no service after the fact. STAY AWAY FROM THIS POOR COMPANY!!!

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