Instant Request Dj Entrtn

11/03/09

The only BAD part of an otherwise perfect day

by st paul couple at Citysearch

People seated in the back couldn't hear the ceremony, DJ played the wrong first dance song despite being told three weeks ahead of time which song was wanted (this memory is forever flawed), played a rap song for first open dance despite specific directions not to play any rap. Very disappointing.

10/15/09

Brandon, Matt and Instant Request were the best

by stacymac918 at Citysearch

Whenever I called or emailed the office all of my questions or concerns were addressed very promptly and all of the employees that I spoke with or emailed were very polite and helpful. The event planner was very useful. Brandon was excellent! Being a first timer (getting married that is), he was extremely friendly and helpful with parts of the wedding that related to him that I was unsure of. He was very flexible and accommodating to what we needed. I think he did a fantastic job and I really mean it. He met and exceeded my expectations. I was very impressed with the lighting. Most other companies I encounted, if you didn't pay extra for it, don't give a fantastic light show. There were no glaring spot lights or tacky strobe lights and it fit with the mood and feel of our wedding very well. The sound was great, not too loud and not too soft. I expected that part of it to be good, because that's what a DJ company should do. It's the other things like personality, interaction and song choice (to keep people dancing) that I think are most important. If a DJ company can't provide the basics like good sound and an appropriate lighting system, then I think they have a problem. What I liked the best were all of the people I interacted with. I spent about 30 minutes speaking to Matt who was at a wedding fair and came away feeling really good about choosing Instant Request. He was very nice and answered all of our questions and was a real pleasure to talk to. I also called into the office once and spoke with an extremely helpful and friendly person. He was very professional and really seemed to enjoy his job. Matt has been great with emailing back and forth. I think I was a bit of a "high maintenance" client at times and he did a great job. Finally, Brandon was a perfect fit. He kept people on the dance floor, interacted with the crowd at the right times and with the right amount of "enthusiasm", was very friendly and helpful. He really seemed to enjoy his job (or is just really good a faking it, in which case he should become an actor :)) and took pride in it and that is a rare quality these days. The price we paid felt like a steal. I shopped around at other DJ's and I remember that all of the regular prices were pretty comparable to Instant Request, but what made them stand out was the amount of professionalism. We wanted a classy wedding and a DJ that wears a tux was right in line with that. Also, their website features exceeded other sites. They didn't seem like a bunch of college buddies running a DJ business out of a basement, which was sort of the impression I got from other DJ companies. So, yes, I feel that their service was an excellent value for the price we paid

10/13/09

Kevin was fantastic at our reception!

by annabegins718 at Citysearch

The office staff was always responsive to emails/phone calls, etc. The event planner was great to help us come up with ideas for all of the songs we needed to choose and also make the dance be tailored to the music we love! Our DJ Kevin was GREAT!!!! I don't think we could have picked a better DJ for our wedding. He went above and beyond what was required, was so nice & keep the dance going all night long! The cost was afforable and service was fantastic! At first we didn't like the fact that we didn't get to meet our DJ right away.... but we ended up being very happy with the service when we received a phone call from our DJ 3 weeks before our reception, so it all worked out.

• Pros: Great customer service and DJ
• Cons: Wasn't able to meet personally with DJ, but not a problem