Oakdale >Beauty > Jade Salon
5711 Hadley Ave N, Oakdale, MN | Directions 5512845.031686 -92.974445
Mon - Thu, 8:30am - 9pm; Fri, 8:30am - 4pm; Sat, 8am - 3pm
Jade Salon gives wonderful service and Rhonda Johnson did a wonderful job with my hair. When I went to work the next day I received so many compliments. I highly recommend anyone looking for a salon that gives good service and haircuts at a good prize to try Jade Salon.
WORST CUSTOMER SERVICE EVER! – First of all, I've only gone to UPSCALE salons and this is NO UPSCALE salon. When I walked in for my appointment there was NO receptionist so I figured she was either on break or running around the salon somewhere giving someone a message, cleaning, ect..fine..I'll wait. As I waited and waited and waited and waited..NUMEROUS stylists had made eye contact with me and noticed my presence but not one of them said HI or can I help you. I'm assuming they assumed the receptionist would be right back, she wasn't..it was obvious. I walked out after waiting 20 minutes without a HELLO. HORRIBLE customer service! This is NOT how a salon or anywhere that considers themselves to be UPSCALE operates a business. I can not believe this salon hasn't gone out of business. I'm sure after one of the 'team members' or owners reads this review they will write a fake one trying to instill their integrity and UPSCALE salon, what a joke.
The Best Service EVER! – I have been going to Jade Salon for the past 5 years and it is awesome! Bill, Jennifer, Melissa, Karen, Tracy and all the professionals are the best I have ever seen and have had the pleasure of being pampered by.
They are professional! Up to date on style and fashion! And their rates are very reasonalble! They are a upscale salon - not a Cost Cutters! You get what you pay for....
Jade' Salon have the best consultants and EVERYONE is friendly and cheerful, especially Bill! I have never been treated or seen anyone treated in the manor you have described!
I love the service I get and get compliments all the time on my hair.
I recommend them to everyone I know!
Horrible horrible horrible! – If there was an option to give them 0 stars I would!
I just had the worst experience ever!
So basically I made an appointment with Bill, for a cut, color and highlighting on my very short hair (It was my first time going to jade but all the reviews on here insisted they were great...) First of all he wanted to charge me $170.00, and I decided I would do it cause he was supposed to be very good.
So I arrived about 10 minutes early and told a girl at the front desk I was there for a 4 o'clock appointment with bill, the woman told me to have a seat and he would come get me when he was done. So I sat.
I could see his station from where I was sitting because it was up in the front of the salon, he was with a customer and soon after finished and the man he was with left, bill then began to clean up his station, after that he went to the front desk talked to the receptionist then went to the back.
Now I knew it was him because everyone was calling him Bill and he was the only man in the salon!
I assumed he would just come out and get me when he was ready. Well the clock kept ticking and no sign of good ol' bill! Well I shouldn't say that, I certainly could hear him chatting someone's ear off and laughing at the stop of his lungs.
It was weird because every single customer that came in hardly had to sit down before their stylist came out to get them.
After 45 minutes of waiting I finally left, I went and got in my car and right as I turned the car on and looked in my rear-view window Bill was walking out of the salon looking around, Now I thought that maybe he was coming out to get me because he was walking right at my car...but NO! It just so happens he was parked right next to me, as I pulled out of the space he hopped in his car and sped off to god knows where.
After I got home and told my sister and mother what happened my mom decided to call and talk to one of the owners.
From what I understand the manager tried to blame it all on me, saying that he was 'so excited' for the appointment and that she just 'wished' I would have gone up and asked where my stylist was and she said that I never checked in, which I find funny because it seems that I was the only client in the last 45 min. spend that actually said anything to the people behind the desk.
I find it hard to believe that he was so excited for the appointment if he sat in the back waiting for me to hunt him down like I am some crazed deer hunter, isn't that his job? - You know to come out and check if I was there.
And try explaining the fact that he left not even a minute after I did.
They offered me a new time slot but I refused, service like that in no way deserves to charge $170.00 for a cut, color and highlighting on above the chin hair- not to mention the $25.00 tip.
But I will say that the other stylists seemed nice and friendly and acctually cared about their clients. But In my mind you are only as strong as your weakest link and Bill is quite weak.
I had a horrible experience and will never return and will be telling everyone how terrible they were.
Warm, Friendly.........and Chic! – The staff is charming, warm and friendly- not to mention chic! I have received haircuts, colors, manicures and pedicures during my visits. All of my services have been exceptional. I see Tracy for my hair and Janet for my pedicures and manicures. However, you couldn't go wrong with anyone on the staff!
Top-Notch Salon and Stylists – I've been going to this salon for about 5 years now and have had top-notch color, highlighting, and cutting services done there! Have seen both Nellie and Missy and have been EXTREMELY happy with both. I'm a young 50's woman and feel that both of these stylists have kept me up-to-date with styles and color suggestions that were flattering for me. This salon was recommended to me by a co-worker and now I am recommending it to you--it's convenient if you live anywhere in the central, northern, or eastern metro!
Best in town! – Everyone there is so professional and friendly. Very busy but never "rushed" feeling! Great supply of Nioxin products and other hair care products. "Bill" is my stylist for life! He always takes the time needed to see what I want, offering advice on what will work best for my particular hair type and the styles that will compliment me the most. Prices vary on the stylist...but I find them well worth it!
My husband of 20 years says he loves to just sit and look at me now... – Hello,
I have long hair and haven't gotten a cut in almost 3 years. I went to Jade Salon and saw Paula Hurt. She cut my hair and it looked nice, but I did'nt like a few things about the style. I've never been brave enough to go back to a stylist for a "re-do" before, but I called Paula and she was so nice about it and she fit me right in. I brought in a picture of the cut I wanted (I did'nt have a picture the 1st time around) and she cut my hair just like the picture and she spent a lot of time showing how to use the curling iron to get my hair to lay just right. My co-workers all love my new look and now my husband of 20 years tells me he just loves to sit and look at me. Wow! I have never had such great service or great hair. Thank you Paula!
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