Redstone American Grill

Recommends

epjoan

Joined 5 years ago

Menu is boring and always overpriced. The atmosphere at Redstone is the only reason we go- and we're there usually twice a month because there are so few choices out here in the 'burbs. What is it in Minnesota that there's nada for decent dining in the suburbs- other cities are not this way.

Redstone has beautiful landscaping and patio. The bar is huge and cozy. The service is usually very good with some exceptions. Their Sunday brunch is wonderful.

The food though- boy. The menu is so boring and so 1998 Tomato, Basil, Mozarella Pizzas, Ahi Tuna, Buffalo Shrimp-- then there's the TGI Fridays-worthy Calamari and Artichoke Spinach Dip. Main dishes feature-Steak, Chicken, Porkchops. They've narrowed their menu down more in the last couple months (in anticipation of expansion?) which made it even worse. They used to have a perfect salmon, capers, boiled egg plate that was divine with a Martini- it's gone now. The salads are boring, their sides are boring and their mashed potatoes have changed for the worse too. They never do anything seasonal- it's a winter menu year-round.

Then there's the pricing-$42 for a steak? I mean seriously. You're not Mortons quality no way, no how. And I've have two occassions where it's been cooked completely wrong- an unforgivable sin for a steak place. How bout some lamb? Some game? Some unique northern regional cuisine for the masses? Check out some of menus at the fantastic places in Beavercreek, CO- copy them. With two new high-end chain steak places coming into Eden Prairie on top of Wildfire- Redstone better think quick and define itself with some unique Minnesota tastes to keep it's clientle coming back. Otherwise consider yourself a high-end Champps.

Doesn't Recommend

marcdd2

Joined 8 years ago

Ouch!!!. Wow! I would write a review but we are unable to go to this restaurant. On any day of the year - to have a restaurant make a mistake - Mother's Day would be the worst. "Unable to accomodate the reservation" is completely unacceptable. To find out the Tuesday before Mother's Day that your reservation can not be accomodated and would need to split up is a major dissappointment. To say that "I am handling the reservations personally" is an even bigger mistake when obviously this is not true. Luckily the restaurants that I have worked for have taken care of any mistakes - especially if they were 100% ours!! Good luck in all that you do - you will need it.

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barbiejr

Joined 5 years ago

Not at the top of our list anymore. Based on previous visits, we had come to expect top-notch food and service. Unfortunately, that was not the case. We were assured by phone that they would have no trouble seating us at 6:30. When we arrived, we were advised of a 30-40 minute wait or the possibility of a table at the bar. We accepted the tiny table in the bar area but it was so noisy we weren't able to converse in normal tones. Our waiter was not very attentive and did not follow through with even minor things like water to drink and promising to send someone over to level our wobbly table. The sea bass was good, but didn't compare to the last time I had it. It was drowning in butter (normally I love butter) and the bass and vegetables did not benefit. Their cornbread was also a personal favorite but wasn't nearly as moist, sweet and tasty as the last time. Is there a new chef that has made changes? Has anyone else noticed a change for the worse? Or is it just a matter of being inconsistent?

Doesn't Recommend

spanky601

Joined 5 years ago

Don't Go on a Busy Night (NYE 2007), or Ever. Wife and I made rez for 7:30 P.M. a few days earlier. Were told that if 15 minutes late we'd loose the rez - fair enough, for NYE. Table had a 2 hour time limit - fair enough. We arrived early at 6:30 to have a drink and get seated early perhaps. Upon entering, something was really wrong. The foyer and bar was packed elbow-to-elbow. Never saw so many people waiting at a restaurant using rez's. Log-sheet guy said they were 25 minutes behind, but our 7:30 is OK. We couldn't see people leave from our vantage but by 7:45 very few people had been seated. I called Biaggi's nearby. Their wait was 50 minutes, so made a rez as a back-up. We set our limit at 8:00. Moved to the foyer about 7:50 and heard others upset about the long delay with a rez. At 8:00 we were still at least a dozen names away from being called. I handed the notifier back to the attendant, pointed to our name and said we're leaving. He told me that we should get called "pretty quick" - they were running 25 minutes behind. We were already 30 minutes late, I pointed out, with another 15-20 minutes likely. I recapped our situation, he replied "what can I do for you?". I thought - what he can do for me is get me a table within a half hour of my reservation time. Arrived at Biaggi's minutes later and found a near empty foyer, 2 empty seats at the bar to wait on, a much quieter atmosphere, full dining room and were told to expect to be called 10-15 minutes early. Nice. We were called 10 mintes early and had a wonderful dinner. On the way out I told their podium staff about our Redstone experience and the 3 workers said "we hear that all the time". Redstone operates like a grand opening. If this was their first NYE, I can see some schedule problems. How could they be so over booked with those 15 minute late / 2 hour table limit rules? Thinking back, when the attendant asked what he could do for me, I should have asked for the $25 back from the Redstone bar waiting for a reservation.

Doesn't Recommend

terryholm

Joined 6 years ago

Will never return..... The last two experiences at Redstone have been disasterous. I have been going there for years, and thought the food was good, and service could be good and bad, but generally had a good experience. The 2nd to the last time, both myself and my lunch partner got sick on a salad, and when we called the restaurant to report it, the staff answering the phone was rude and insinuated that they hadn't gotten other complaints, so it must have been another reason. She said she would have a manager call, which never happened. We also met friends there last evening. Our server was relatively new, but nice. We were there for 3 1/2 hours, and had 5 bottles of wine, and extensive appetizers. Our server informed us that her manager would not serve us another bottle of wine, as we had already had enough. There were 5 of us. The manager never showed up to see if we were driving, if anyone was not drinking, etc. etc. When we asked a server, whom we knew, about this, she said it was a result of a new server...and that it wouldn't have happened with her, as the driver was fine. This restaurant is not the only restaurant in town. I can't imagine ever going back. We are adults, respectable family and business people, whose only intent was to get together with friends and have a good time. We had our dessert, coffee, and left. We will never go back. There are other places who want our business and our money. The management needs to get a clue....to not even ask before assuming is unacceptable.

Recommends

tandc

Joined 6 years ago

Redstone never fails. For great food, good company & excellent service, Redstone never fails. I've been to both locations several times but I am truly loyal to EP- I just love the upbeat atmosphere & ever changing crowd. Yesterday a group of 4 of us stopped in for a late night dinner. (That?s another great thing! Kitchen is open late!!!!) We ordered our usual favorites: hot artichoke dip, buffalo shrimp and ahi tuna. For the main course, my fiance and I shared the chicken w/mashed potatoes and asparagus (portions are all large), I've had almost everything off the menu but this dish is ALWAYS fulfilling. My favorite dessert is the chocolate chip sundae w/ice cream which melts in your mouth, It was too bad we had no room for it but it gives me yet another excuse to go back!

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nyexport

Joined 6 years ago

Nice location, maybe a little pricey, no reservations is an annoyance. Had to wait 45mins for a table outdoors; not a terrible thing as we had nothing else planned but not being able to reserve is a real pain if you ask me. Menu seemed varied and my wife's tuna was very nice. My steak (crusted blue cheese) was okay but not great; for $35 I was expecting a little better. Desert (banana custard pie) was very nice and simple but needed more bananas. Waitress was good and attentive, staff manning the bar outdoors weren't that friendly.

Doesn't Recommend

hertie1

Joined 7 years ago

Sorry - You've Lost Some Good Repeat Customers. Called several weeks ago to make a reservation for 6. Was told that they don't take reservations anymore. Arrived at the restaurant at 4:30 on Wednesday, told the hostess that we would be 6 for dinner. We were seated when all of us arrived but were told that a table that we requested was reserved(!!) so we couldn't have it. We were led to another table and told that a group was arriving at 7:15 for this table. WHY COULDN'T WE RESERVE A TABLE WHEN OTHERS COULD??? We were rushed through dinner. A hostess then stopped at the table and asked how much longer we would be before leaving(!). We will never darken the doors of this restaurant again. Beware - there are evidently two classes of customers - one class can make reservations, the other is rushed. By the way, the scalloped potatoes tasted pre-boxed.

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Contributor

Joined 10 years ago

Crowds flock to this suburban dining lodge for wood-grilled meats--and all kinds of action.. In Short
Redstone is a cross between a sexy singles spot (at the huge bar) and a dining room oozing appearance-conscious couples. The lavish lodge look includes a stone fireplace, immense dried-flower arrangements and cushy booths. Most of the hearty fare gets sizzled over open flames. Artful appetizers include an aromatic flatbread topped with tomatoes, mozzarella and basil. The signature chicken is sealed inside a 40-spice coat and filet mignon is slathered with blue cheese.

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laurenwolffe

Joined 7 years ago

4 thumps up!. The Redstone menu reflects the eclectic culture of Eden Prairie ... many tastes to appreciate. I have been to the restaurant for social occasions and business luncheons, even interviews. The food was above standard for Minneapolis. The staff makes everyone feel welcome. I am on my way for lunch today in this pleasant suburban venue.