I've been to reVamp 3 times. Once for the silhouette analysis with JoAnn, invaluable information for me. I don't leave home without it when I go shopping. The other visits were for cuts-Christopher, color-Betsy, makeup application lesson-Kami. I love my color and Betsy was professional and personable. When I am in Christopher's chair he makes me feel like he only has eyes for me. Completely attentive, frank- that's an understatement, hilarious, empowering, and pretty. Kami was a delight. I had never had a professional makeup application lesson before and she was so patient with my questions and flexible with products. I brought my makeup bag from home as I didn't want to toss out everything. She worked with some of my products and included some of hers that she felt were better suited to my complexion. At no time did I feel like I was pressured to buy. I did buy a couple and absolutely love them.
On a personal note, my husband and I were separated last year and I really needed a pick-me-up. Christopher was advertising his 1/2 off first cut and I jumped at the opportunity to see him. Had my consult and cut in Jan. By the time I saw Christopher I had been separated 6 mos. and the depth of the conversations with my husband had devolved into who could take care of the pets while one of us was away. The next time my husband saw me he said, "You look great." I thought I was going to faint. The ice was broke and we started counseling shortly thereafter. We've reconciled and our life together is better than ever. To this day I believe Christopher Hopkins saved my marriage! 26 yrs. and counting. Thanks Christopher.
I have had my hair cut by Christopher, the owner, several times. I get compliments on it all the time. When I went in the first time, my hair was all one length, just past my shoulders. I knew I needed layers (and lots of them!), but I really wanted the layers to look fabulous.
Christopher listened to every word I said, and then told me what would actually work for me, given my hair and my face. But the result was exactly what I wanted. He is one of the few stylists that will actually give me a professional opinion, rather than just tell me what I wanted to hear.
He is expensive, and he is worth every penny. I am very tall and now my long red hair is nearly halfway down my back... it attracts a lot of attention. So I think it's worth the investment. People ask me about it every day.
Not sure what to think...not at all what I expected.
I was so excited to go have a lovely facial and a hair makeover. I've been reading about this salon for a few months and growing my hair out so there would be plenty to work with. I went with a friend and we both had facials and cuts, and I also had color. The first impression that both of us had was that the place was just not clean. Granted it's winter and people drag stuff in on their shoes, but the whole salon looked unkempt, messy, dirty, and like it needs a good scrubbing and remodeling. It's an old building in Uptown, granted, but it's still supposed to be a sanctuary for customers.
My facial was first, and started off wrong....the table was very high and there was no stool to help me get on it. I'm on the short side, so it's difficult to have to climb on a table that is almost at chest height. Well, I had to try to get up on it......with no stool. The only chairs in the room had wheels, and that on a tile floor, is an accident waiting to happen.
Oh, wait! I did have an accident...as I climbed up on the too-high table, the table—which also is on wheels—was not locked and flew right out from under me, spun around and threw me to the floor against the esthetician's stool and the wall. I have huge bruises and cracked my knees, and was more than a little shook up. Because it was such a long way from table to floor, I hit pretty hard. I feel like I've been in a car accident.
I told the esthetician right away, and the front desk staff at the end of my services. They said, "oh, gee...sorry. Are you ok?" all with smirks on their faces, trying to not laugh. The facial itself was ok...I've had much better. Nothing bad or anything to complain about, but certainly not memorable or anything to return for.
My hair cut is ok, and the color is good. I was sort of surprised by the sloppiness and messiness of all of the stylists I saw. None of them seemed to care too much about the customers, but were more interested in what the others were doing. A couple of them even seemed to have "mean girl" attitudes.
All-in-all, not a very pleasant, relaxing or good experience. I left feeling like "what just happened for my $400+ in services?"
Too bad that this was a place recommended by a friend. It sure doesn't live up to it's hype. :-(
Thanks for your feed back. We at reVamp! are sorry that your experience was less than ideal. We strive to make each and everyone of our customers happy, but we clearly fell short of that with your visit. Please allow us to get you back for another try compliments of reVamp! salonspa. Please contact us at info@revampsalosnpa.
Best haircut and color EVER. Kelly is my stylist. She listened to my wishes and gave me the cut I wanted. Plus she colored my hair and it is back to its original color which is tough to match...golden auburn reddish. No one else got it right before, but Kelly mastered it the first time. If feels wonderful once you get a great haircut and color! Thanks Kelly!
Best spa in uptown. i went to revamp for some spa services. i got my nails done and got a facial. it was my first visit there and i must say i had a great experience. staff was very helpful and friendly. thanks
Unreliable and horrible customer service!.
I am extremely disappointed with the service and professionalism of the staff at ReVamp Salon. I made an appointment to have my hair done for a special occasion. I drove up in rush hour from Northfield just to find out the appointment was canceled. They insisted they called me earlier in the week to let me know, however the only message I had on the answering machine was from that day. Since I work like most people, I did not receive the message. They made no attempt to resolve the situation nor offer any compensation for my time.
Since the event I was attending was the following day, I was unable to have my hair done.
I will never go back nor would I recommend this place to anyone!
Very friendly and caring place!. Went to Revamp because I needed a change. The salon I was going to for years always did the same thing, even when I would try to come up with new ideas they always kept it exactly the same. When I went into Revamp it was so nice because my stylist Kelly not only gave me her ideas on what she thought would look good on me, but also listened to my likes and dislikes. I felt that she truely cared and wanted me to look and feel my very best, and I did! The atmosphere in the salon had a very warm and cozy feeling to it, it seemed like all the employees got along very well and seemed more like friends then co-workers (most salons you can feel the tention and drama they're having behind closed doors). I loved my hair and the whole experience I had there! I can't wait to go back!
what a wonderful experience. I went for a fresh new look and had cate as my stylist. What a change she made, I have nothing but compliments on my "New Look". I have been back twice and have nothing but praise for the salon and their staff,
Fabulous service!. Had the silhouette analysis done by Joann - Fabulous! She is amazing! So informative and educational! I would highly recommend it to ALL women wanting to know how to look their best in the RIGHT clothes. I will shop more confidently now knowing what to avoid and what looks best on me. This service is truly worth every penny!
HORRIBLE!!. By far the absolute worst haircut and color that I have ever received. I wanted to change the shape of the layers but all stylist did was the same cut only shorter. After being very specific about wants and don't wants for color, I got exactly what I didn't want. Had to wait much longer that I wanted for a redo which turned out even worse. HUGE waste of my time and money, I now will have to pay another fortune to get it fixed elsewhere. Very, very disappointed. They did not by any means live up to the standards in which they portray. I am so embarrassed by the way my color and cut looks.
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