Graves 601 Minneapolis

06/29/08

Serious short staffing issues, but nice decor

by Daniel33

We called at 10PM the night prior to make a reservation, none could be made until the following morning at 10AM. (despite what their phone messages state.) She mentioned the online booking but told us to follow up with a phone call the next morning. We attempted to confirm at 10AM but only got was an answering machine. An hour later, again no live person to talk to regarding reservation confirmation. A 4th call two hours later no one was yet available in reservations. This time I had to tell them either we recieved confirmation or we would be forced to go elswhere. This time they found someone. I also specifically confirmed the exact room layout and I didn't want to run into one not being available upon our arrival, she stated there would be no problems. Upon arrival, we where given our room cards and of course it was the wrong room. After going back down to the desk she stated that we had reserved the room but staff hadn't blocked the room on the computer. After a bit of fanfare and explanation of how hard it was to even make the reservation they did attempt to accomdate me by upgrading to another room that had a Spa (After trying to convince me to take another room with a slightly more limited view then my original reservation). They then offered to show me one of the other rooms for future reference after we check out our upgraded room. After doing so, we called back down to check out the other room and they stated no room was available to show us.

Misc. cons: Heavy dust buildup on bathroom shower door holders, really yellow water (hard water I'm guessing), broken hot tub switch (the only difference in my upgraded room from a corner room), dead batteries in the chic bathroom scale, small rooms overall, Very poor staffing of the front desk.

The positives: Very comfortable beds, nice plasma TV in the main room and bathroom, nice decor, Good View of the city, nice location to light rail.

I've been to far more organized 4 star hotels in Minneapolis.

• Pros: Decor, location, comfortable beds.
• Cons: Poor staffing, Dust buildup, broken hut tub switch, dead batteries in bathroom scale, yellow water

06/02/08

Awesomeblueberrypancakes!! Most comfy beds ever! Best view you could ever ask for!

by MelissaJW

My significant other and I go every time one of our birthdays roll around. I would recommend a corner suite because the view is awesome. The room feels so open and seemless. The linens are very comfortable. It's like laying on a cloud; literally. The bathrooms are very fancy and modern. Room service is excellent, the staff makes you feel like royalty. The location is perfect for us because it is near all of the bars and clubs and restaurants DT. It's impossible to get bored here. The building it's in has everything you could ever need in it. You could stay the whole weekend or longer and never leave the building and never have to visit the same place twice. There are multiple restaurants and bars, a bowling alley/arcade and a spa and a movie theater. I love this hotel!!

• Pros: everything
• Cons: none

07/28/07

Great Value

by weiver

We go for weekend retreats/rehabs here, usually after getting so bombed downtown that we don't want to risk driving home. It is a solid hotel, past trendy, with a transient yet appropriate staff. The service is slow in the restaurant but the environment makes you decide to just chill, (breakfast is one of the best meals here). Guests who stay here seem to be either getting married, fresh from convention, working on their East coast quirkiness or are performing next door at the Target Center. Fries are excellent. The dance club downstairs feels like a real big city place. Whomever did the design work built to last and it shows. It is a great asset to Minneapolis.

• Pros: Convenient
• Cons: none