True Thai

Such yummy food!. GREAT food! If you are walking by it is very hard to resist the smell. Yes, sometimes the staff can be a little rude, but I think it's worth it for such good food. KEEP IN MIND- these poor people have had a LOT of hardships lately! The chef just died in a horrible accident right near the restaurant. A little while ago, one of the ladies was attacked down the street from the restaurant and was robbed of all the restaurants money. There are some other things I have heard about it, but I won't say them on here. Maybe just give them a little leeway on their rudeness and just enjoy the great food that they make!

PS: They aren't that great about re-filling your water. I suggest asking for a pitcher at the beginning of your meal if you are an avid water drinker.…

You will have to pay if they cook it!. My daughter and I just left True Thai moments ago. It's a very hot summer day and we decided to get some fresh spring rolls and egg rolls. We ordered them and decided- though it's more that we would normally eat- let's try a new dish. The rolls were wonderful! We then ordered a number 52- we weren't asked what type of seafood we wanted. The order arrived to our table and it looked very unappealing TO US, Many people would love it I'm sure......we did not. Because of the look and the texture- I knew I wouldn't be able to eat it. I took the corner of my fork, dipped it into the blended mush of egg and seafood- and decided that we would not want to keep this. Maybe we can try something else. As time passed I realized I had been there sometime and since we weren't very hungry anymore, we would just leave and maybe come back to try something else. When we finally got what appeared to be the restaurant manager over to our table we were in total shock that she was very upset with us when we said we didn't like it. My daugher and I frequent new restaurants, normally if I've had a few bites I will pay for it- but in this case I barely touched this dish. She said that we have to pay because they made it. I told her that I would not be able to pay- it was nothing that we expected. She continued to argue with me and was extremley rude. Finally she walked away yelling about us. I am in total shock that a restaurant would treat their customers this way. I REFUSED to pay and asked what we should do. Should I call the police, should she call the police- I have never been in this predicament before. Just know when going to this restaurant that if you completely dislike something, even if you barely touch it- they made it and will expect you to pay.…

Rude,nonchalant and unfriendly customer service for take out. Hello: We order from True Thai a lot. We even recommend the restaurant to friends. We usually eat-in and its nice ambience and service. Recently, I was trying to order a take-out over the phone and the person taking the order over the phone (male voice/might be the owner) was unhelpful and rude about the menu choices. And when I politely mentioned this over the phone to him at the end of the order, he hung up!

I guess they get too many customers and don't consider being polite of any importance in their business dealings.…