St. Paul >Bars & Pubs > Eagle Street Grille
Forget About It!.
We returned to the Eagle Street Grille for the third and (very likely) last time last night. While our previous experiences were good, things have changed...
While we cannot be certain, it would appear the Grille has expanded in size although the kitchen is still a small nook, incapable of realistically supporting the hundreds of customers waiting for what has been and could be good food.
Our biggest challenge came from being seated in the basement, on the front wall, under the entrance. Upon sitting we discovered our seats covered with grit; thinking the table may have been inadvertently wiped onto the seat I didn't give it a second thought until a group of people came in the front door, stomped their feet and it started "snowing".
As it turns out, the walls and ceiling in at least a portion of the basement are in bad shape, chipped, peeling and crumbling; when anyone walks above, material rains down on food, drinks, hair... Although we tried to move and our kind waitress tried to get us moved, the place was too full for that to happen. We ended up covering beers and food with napkins, taking quick sips and bites between chips of no-doubt lead-based paint, dirt, cobwebs...
As to the food, one meal arrived within about 20 minutes, the other got "lost". The Smuggler Steak sandwich was okay but just okay. It appeared to have been thrown together so fast, once slice of cheese was mostly off the bread and not heated through. In the end, there was more of a bread flavor than steak.The fries served by Eagle Street are string-fries, a bit greasy and were mostly cold by the time they arrived.
Meal number two was the Justus Ramsey chicken sandwich. This arrived piping hot and was actually delicious although I must say had it arrived with the other "St Paul Favorite" it likely would have been cold as well. This was also served with the aforementioned fries; although these were hot and a bit better the same note applies about arrival time.
Our waitress was great. She knew the situation was less than ideal and although she did try to make a few excuses for the place, her efforts to satisfy provided a better service than either the atmosphere or food. In the end the second sandwich, a pop and beer were covered by either the Eagle Street Grille or the waitress; hopefully the former.
The Eagle Street Grill could improve itself; it could return to a time when we were impressed with the place, food and staff. It will take some work, potentially to include upgrading the kitchen and adding staff to keep up with customer demands. Also, the unfinished, filthy basement ceiling needs attention before the health department pays a visit.
If there is one saving grace it is that prices aren't as high as they might be given the neighborhood. I suppose in this case, you get what you pay for!
My wife and I wanted to try Eagle Street Grille, so she found an on-line coupon and we decided to try this as a new spot. What a disappointment!
Our food took over an hour from the time we ordered it. We sat within sight of the kitchen, so I saw it sitting on the counter when it was ready, but our waitress was sitting at a table near us, chatting with some friends. After 20 minutes, she managed to break away and bring the dinner to us. It was cold. We sent it back. It was nuked and, again, sat on the counter for 10 minutes before it was brought to our table.
Our au grauten potatoes were just mashed potatoes with cheddar cheese melted on top.
What a nightmare. We will never try this place again, and certainly would never recommend to others.
Reduce minimum wage???.
I have never dined at your establishment, and I now know that I never will... I am outraged that you are supporting Emmer's view that Minnesota cut down the minimum wage for tipped employees. These people work real hard for their money, and you believe that we should reduce that so that you can save $30,000???
Despite your claims that Emmer's words were "misquoted" or "misrepresented" it is still clear that you support his views. SHAME ON YOU! I can't believe you still have servers working for you, when you are in favor of reducing their income.
I will never support your restaurant, I cannot eat at an establishment that treats its employees so poorly.
Drunk, violent waitress. My friends and I went here for St. Patrick's Day and everything seemed fine. It was 7 of us, 4 stayed sober and 3 had a few drinks. Our waitress sat down and talked with us and also told my friends she would get them free shots. Minutes later she brought 4 shots to the table. We took two of the shots and she kept two for herself. We even talked about how great she was and that we should leave her a big tip at the end. However, at the end of the night she brings the bill and charges us for 6 shots totaling $45. It's not ridiculous that we questioned the bill because she said that she could "swing some free drinks." She quickly became very defensive and rude. She takes off, and came back to swear at us. Shortly after that a "manager" comes over and is immediately rude and says with a horrible attitude "so you're the table that won't pay for their drinks." Might I add we offered to pay for the two shots that we took. We just didn't want to pay for the 2 shots she took or repay for two of the shots (maybe she would have remembered that two of the shots were already paid for if she wasn't intoxicated). Again, not a ridiculous request. Then crazy waitress comes back, swears at us some more, and calls me a "f*cking Asian b*tch." Excuse me, but what does my being Asian have anything to do with the situation? Nothing. The comment was out of line. My friend told her not to talk to me that way. She then gets in his face and taunts him to strike her. He of course did not, she struck him in the face, and leaves the restaurant. This is assault. I don't care that it was a woman hitting a man. It's wrong and you especially don't do that to a customer. You know the situation is pretty bad when the bouncer comes over to our table with a handful of beer and apologizes- the bouncer not the manager- ZERO management came to apologize and take responsibility. This happened in a 30 minute time frame so they had plenty of time. Not only that but a witness came up and told us that if we needed someone to defend us, they would be willing. I'm guessing this situation would not have escalated to this point had our waitress not been drunk/crazy or both. Yes, it's the service industry and drinking goes on, but if your employees become unprofessional, emotional, and violent they should probably reevaluate their policies. BOTTOM LINE, AN EXTREMELY UNPROFESSIONAL ESTABLISHMENT THAT DOES NOT DESERVE BUSINESS UNTIL THEY TRAIN THEIR EMPLOYEES HOW TO TREAT A CUSTOMER!
Horrible Experience.Waitress assaulted my friend. On st. patrick's day, my friends and I went for a few drinks at this place. The waitress started out by being very friendly and sociable, but after getting the bill, we realized that we were charged for 4 shots we didn't order. We asked her why we were being charged for drinks we did not order and she got very angry at us. She proceeded to swear, use racial slurs towards my girlfriend and assaulted my friend in the face when he asked her not to speak to us like this. After she left, another waitress came over and decided to yell at us about the situation also. It was absolutely unbelievable at how bad of an experience this was. DO NOT GIVE THIS BAR YOUR BUSINESS UNLESS YOU WANT TO RISK BEING ASSAULTED BY A WAITRESS OR ENJOY LISTENING TO THEM USE RACIAL SLURS.
A great pub style like bar where you are always greeted with a Welcome like you are Norm from Cheers..
Wings were excellent, beer cold and the soup is like Mom makes. You will enjoy this place if your coming to watch a concert at the Excel center or catching the Wild play a real plus it is across the street. Couches, tables or the bar you are surrounded by high def flat screens and music.
If your looking for authentic St. Paul this is the place to go you won't be disappointed. I stopped in between sales calls and they had plugin and free internet for my lap top.
I give it 5 out of 5.
Check it out - but have quarters for da meters... Great burgers. Great imaginative menu. Servers and bartenders are friendly, great at what they do. They don't give you attitude for out of the ordinary requests. It's on West 7th so parking can be a pain but it's worth it. I wanted to watch the baseball game and the bartender changed the channel just for lil' ol' me - other places like Tavern on Grand (Grand Ave) gave me "the fish eye" when I asked for a channel change...I like this place. I've been there during the day and night. Great each time.
Word of advice....IF you plan on eating before a concert....get there by 5pm. So many people show up an hour before the concert and are surprised to have to wait for a table. There is a downstairs bar...easier to get drinks when it's totally packed.
The bartenders ROCK! It's difficult to imagine that anyone can clean a plate at this place! the portions are outrageous! Lettuce wraps are great! Salad dressings are not homemade...they taste like Kraft or something....ick. Tilapia sandwich is DEEEELIsh! Tuna is awesome as well.
Good Food, Bad server!.
I travel a lot with my job and have to eat out all the time which is why I hold my servers to a high standard. I am in town for a few upcoming shows and went into Eagle Street last night with friends before the Gwen Stefani concert. We were looking for a fun atmosphere before the show and we found it! It had a great vibe and the other concert goers were all in a party mood!
The bar was impossible to get to and while waiting in line for a beer, you were constantly getting pushed and shoved. While waiting for drinks, a server came by behind me and spilled drinks down my back. This was an accident I know because she couldn't get around easy, but the fact that she looked at me with so much anger surprised me. I didn't make this happen and trust me, I would have preferred it not happen as well. She didn't offer an apology nor did she even address it... just yelled, "COMIN THRU" and kept walking.
We were finally able to get a table. We waited a long time but judging by the crowd, it wasn't a surprise. I was NOT happy though to see the rude waitress was the one who was now serving us. Her attitude hadn't changed much. It was almost like we were putting her out by having dinner there. After we ordered we asked her for her name, she said was Rita. We asked if she remembered spilled a drink on me and she said "It happens, look how busy it is." WOW...
The food was great. I had the Jimmy Shortlegs & fries. OH WOW, the fries were awesome!!! The rest of my friends all had a variation of food from the HUGE SUPER GOOD club sandwich to a wrap. The Soup was kind of tasteless but not bad.
We wrapped it up, paid our bill and went outside to have one more drink before the show started. The "patio" was packed horribly. I say "patio" because it's a roped off area of the sidewalk. Nice feature but small and hard to get around in.
I will be in town for Friday?s show of Tim McGraw and Faith Hill. I will be returning to Eagle Street, but I will avoid Rita?s section!
Although shadowed by Xcel's outdoor Jumbotron, this classy bar is not interested in being another ESPN drinking hole..
The exposed brick walls, wood floors, snug booths, and vintage light fixtures are Pottery Barn-chic, and a huge mural serving as an homage to St. Paul's prohibition days decorates the dining room. Birthday revelers and after-work friends pack the bar's small tables for local microbrews. The restaurant aspires to be an elegant dining room for dishes like beef tenderloin with portobellos and Merlot sauce, and rib eye with a spicy brown-sugar glaze while bar appetizers and desserts stick to homespun basics like deep-fried Twinkies.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Eagle Street Grille on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.