St. Paul >Che Bella
Awful customer service after I ordered a custom piece. Jennifer the owner seemed so nice and sweet and gave me a great consultation when I first went to Che Bella. Then I dropped off lace from my mother's veil for a custom piece and I never heard from her again. She originally told me it would be 4-6 weeks. After that passed, I called and she said it was busy and would be a few more weeks. I called several weeks later and I was told it would be 10-12 weeks. Finally, I called a fourth time (14 weeks at this point) and she finally said it would be ready on Wednesday. I CANNOT believe how AWFUL her customer service was! If I hadn't taken the initiative to check up on my piece, I don't think it would have been ready on time. I don't care how busy June is, she should know her capacity limit and be able to honor the timelines she gives and not just do it whenever she feels like. When I finally did pick it up, she just said June was busy and acted very nonchalant about a situation that made me very stressed out. I have NEVER felt so utterly ignored and dismissed after giving someone my business. The piece came out fine, but definitely NOT worth the stress. She's a nice person, but doesn't seem to know how to run a business. Ladies, go somewhere else.
Beautiful accesories, few dresses. I stopped into Che Bella one afternoon and the worker happily let me look at their dresses. Though they were out of my price range, I enjoyed my experience there and was thankful for the good service. They also have a lot of accessories and other wedding/formal event items and I would definitely go back.
Beautiful Accessories and Wonderful Customer Service. Che Bella has a variety of accessories such as hair jewelry, tiaras, veils, earrings, necklaces, bracelets, clutches, bridal shoes and wedding items like guest books. Many of the jewelry items are custom made. The accessories they carry are beautiful, and the owner is incredibly nice and helpful. I purchased custom Swarovski crystal earrings for my sister and fiance's sisters to wear to our wedding and for myself to wear to a shower and rehearsal dinner. Che Bella has beautiful bridal/bridesmaid and special occasion accessories and some everyday jewelry.
Editorial Review by Citysearch Editors. Offering the best in custom bridal accessories, this shop creates one-of-a-kind pieces using Swarovski crystal, cultured pearls and sterling silver.
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