Continental Diamond

Recommends

Brandee H.

Joined 1 year ago

Great Service - Fabulous Ring!. My husband wanted to buy my a diamond anniversary band for our 10 year anniversary. Many of our friend suggested we go to Continental Diamond. We are so glad we did! Kayla was a dream to work with. We really had no idea what we were looking for and she was so helpful. Never once felt pressure to buy and she was very knowledgable about diamond quality, metal quality, etc. It took about a month for me to decide what I wanted and I'm so happy with my new ring. It's absolutely beautiful! We will be back for all of our future jewelry purchases!

Recommends

Danny A.

Joined 1 year ago

Like buying it from your mom..... Working with Helain at Continental pretty much took 100% of the anxiety out of what was a very large purchase for me. I went to Continental to purchase an engagement ring. Helain took the time to educate me on my purchase. She also personally selected a variety of rings to help me choose, and helped me pick a real stunner.

I stated what my budget was, and left confident that my budget went as far as it could possibly go. No sales pitch, attempt to up-sell, or other issues. They took great care of me, and I have a very happy bride-to-be.

Like the headline, it's like buying from your mom. You'll be well taken care of too.

Recommends

Kelly K.

Joined 1 year ago

Working on it.... After contacted a manager about my issues with my treatment and their level of service coupled with issues concerning my ring, the management and I are working on mending the situation. Hopefully I can change this review to 5 star once everything is worked out.

Recommends

Beth B.

Joined 1 year ago

Jane & Jimmy Rock at my favorite jewelry store!. My "C"s:

Customer Service..best in the business. Jane and Jim worked with me to find a new wedding ring after I lost mine on a trip. They stayed within my budget and I came out with an even nicer ring. Jane helped speed up the process of setting my new diamond because I was leaving for vacation. My new diamond is so beautiful that a young gentleman from florida asked me where I bought my jewelry. I referred him to Jane and he bought some diamond earrings for his girlfriend! The story speaks for itself... Quality, personal care, friendly environment and great customer service. Go see them!

Beth Beacom

Recommends

Ed B.

Joined 1 years ago

Customer for life. I recently needed to get my watch band repaired and I went to a couple of places before finally making it to Continental Diamond. The first place I went to held the watch for a couple of days then said they could not fix it. The second place I went to told me I would need to replace the entire band at a cost of $1,500. Then I went to continental diamond and was told I might need to replace the band, but they wanted to see if they could fix it first. By the way, their estimate on the band was $500.

A short while after looking at the watch, Jim Goldfarb stated that he could simply fix the band. Not only that, he said there would be no charge for fixing the band. Jim has made a customer for life with that move! The honesty and professionalism he exhibited was astonishing. I can only offer great praise and highly recommend Continental Diamond. For someone to be honest and simply fix something instead of trying to up charge or try to sell a person something else is way too common these days. Again, Jim, Continental Diamond, you have a customer for life.

Thanks

Recommends

yeschick

Joined 6 years ago

Great Service - Friendly, stunning choices. The staff listened (thanks Laurel!) I found easily what I wanted, Laurel helped me find the diamond I wanted to have set and patiently went through the 4C's when I was choosing between two stones. The pricing is very good - I checked around. I have never had such a good shopping experience - no pressure, just help and plain nice, friendly people. What a breath of fresh air!!!

Recommends

JR1122

Joined 2 years ago

A great experience!. Continental Diamond made picking an engagement ring much easier than I thought it could be. Thanks, Jane! The personal attention, staff knowledge, and tasty chocolate chip cookies made it a great experience. I love my ring, the price was reasonable, and they threw in a bottle of wine to help celebrate! We will definitely use Continental Diamond in the future.

Recommends

tmarc12366009

Joined 2 years ago

Highly Recommend Continental Diamond!!!. First of all, thank you Jane! I had heard good things about Continental Diamonds, and was new to shopping for jewelry. I wanted to find an engagement ring that was one of a kind and was looking for a wealth of knowledge to assist me on my search. Jane greeted me in a timely fashion despite the store being extremely busy. She must have spent at least two hours with me during the day on a Saturday showing me different bands, stones, and styles. I finally made the decision on a combination of an excellent stone and beautiful unique band, and my fiance fell in love with it and continues to get non-stop compliments on the ring! Value was also excellent as Jimmy offered a price I could not refuse! He wrote up a detailed insurance appraisal which made my life easy. I can tell you that I didn't feel overwhelmed, or pressured, or uncomfortable at any time through the process, which is amazing considering the magnitude of the moment for me. Thank you Continental Diamond, I would recommend you to anyone!

Recommends

mtb06

Joined 2 years ago

Wonderful Service and Beautiful Product. Upon several recommendations, I went to Continental Diamond to purchase an engagement ring. I spoke with Jane before going in, and when I got there, she had already started pulling some options from the limited information I gave her. She made the process very easy and really listened to everything I said. The end result was a beautiful ring, a great price and a VERY excited fiance! Thank you for all of your help Jane and the entire Continental staff. We're looking forward to working with you for years to come!

Recommends

scottbpugh

Joined 2 years ago

Outstanding Service from Start to Finish. I recently purchased an engagement ring from Jane K. at Continental and the experience was top quality from start to finish. The entire Continental team helped with creating the perfect design and stayed in constant communication while the ring was being created. I cant thank them enough for everything and will be back many times in the future.