Continental Diamond

Sara S.

Joined 4 days ago

I love love love Continental Diamond, we never ever go anywhere else! Staff is fantastic, friendly, helpful, and kind!!! Beth, Becky, and everyone else are incredible!

Maryanne D.

Joined 2 months ago

Just amazing! Everyone was super friendly and helpful. I was originally worried due to being young but I was treated as any other customer. I got my ring re-sized same day and actually within 5 hours. Prices of re-sizing are reasonable compared to other jewelry shops with same day service. I was very impressed that they can re-size rings at .25 intervals instead of just .5 intervals!! Also received a complementary cleaning solution at 8 oz! I will go back to them for any jewelry needs. Highly impressed and recommended!

Jay K.

Joined 3 months ago

Jimmy, Jane and the crew at Continental Diamond are simply the best. They worked with my wife to create a fantastic new ring and wedding band after several years of marriage. We had a very specific, custom design in mind and we were able to create the ring of her dreams. The price was unbelievable and was only topped by the exceptional service. I have referred several people there and each one has been extremely satisfied.

If you are in the market for jewelry head to Continental Diamond and you will not be disappointed.

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Katherine S.

Joined 3 months ago

We will never shop anywhere else in the twin cities for jewelry! While The selection and value for the price cannot be beat, the real reason we love it so so much is the people. Tracy is our girl. She had such professional advice and really listened to what we were asking for. We felt so comfortable and never ever rushed or pressured. I also love going back there to have my jewelry cleaned. I feel like I belong there and am always welcomed. Thank you to Tracy and the staff at continental for making such a big purchase fun!

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Susan G.

Joined 4 months ago

As usual, I had a fantastic experience with Becky at Continental! My sister and I brought in a ruby and diamond bracelet to be resized, and started looking around at other things. My sister ended up buying not one, but two emerald and diamond rings!! And since the staff does not work on commission, there was no pressure from Becky to make us buy anything. I love this place, and have referred it often to friends. I highly recommend!

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Derek B.

Joined 6 months ago

My fiancee and I started our engagement ring search at Continental Diamond, and after checking the other jewelry stores around town we knew that Continental was the place for us.

We worked with Kayla at Continental. Kayla was patient, helpful, and made the whole experience much easier than expected. Kayla was able to keep me within my budget and my fiancee absolutely loves her ring.

Thanks Kayla and Continental Diamond!

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Jeremiah P.

Joined 7 months ago

Update: 11/6/12 - FAN FOR LIFE As you can see below, I was very disappointed with my experience at Continental Diamond. However, the saleswoman read my review and called to make amends. She didn't make excuses but rather was genuinely concerned about my experience. In life, we all make mistakes - I've made my share. Owning up to them and asking those wronged to forgive is a mark of great maturity and character. I've gone from not considering Continental for any future purchases to being a fan for life. Any place that has employees who genuinely care about their customers is a place that I want to frequent. Kudos to Continental for not only having employees that read their customers' reviews but having folks who take pride in their work and who are willing to make things right. I am a CHAMPION of Continental Diamonds now because repairing a mistake is worth way more to me than the cost of the mistake itself.

Very disappointing experience. For months, I have been planning to surprise my wife on the anniversary of my proposal. Wanted to upgrade her diamond in her ring. Had heard great things about Continental from a friend. The saleswoman I worked with did a wonderful job of helping me identify a stone. We discussed whether I should present the loose diamond or use a presentation ring. We agreed to the presentation ring and I made plans accordingly to surprise my wife at dinner. But when I went to pick up the ring, she had not found time to have had the diamond placed in a presentation ring! She said "it's been a busy week". Really?! Now the reason this is FRUSTRATING to me is that I worked with the restaurant to have a message written on the linen just like I did ten years ago when I proposed. The message on the original linen (which she still has!) said will you marry me and then said please choose one: yes or no. At the bottom of the linen was a hint that read the one I want you to choose already has a circle around it. So when she read the message that night, I got on one knee and put the ring around "yes". So for the ten year anniversary, I planned to do the same thing. Only tonight there is no ring now....just a box with the diamond inside. Anyway, my wife will still love it but just ruins all of the plans I made. Will not be purchasing from here again unfortunately. Devil is always in the details.

Luke G.

Joined 7 months ago

I recently purchased a gorgeous rose gold diamond engagement ring from Continental Diamond. My fiance loves her ring and she cannot stop showing it off. The salesman, Spencer was great to work with. He and his team helped me find the perfect ring. Not once did I feel pressure to buy anything from anyone in the store, which made purchasing the ring from them an easy decision. I will be recommending that my friends contact Spencer and the staff at Continental Diamond. I look forward to going back for our wedding bands in the coming months.

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Tammy S.

Joined 8 months ago

Continental Diamond makes you feel like you are the only customer they are working with. Kayla was a delight to work with, she is knowledgeable and answered all of the questions that we had. My ring is absolutely stunning, I couldn't have asked for a better purchasing experience thanks to everyone at Continental!

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Josh C.

Joined 11 months ago

I went to Continental Diamond after a friend recommended them and I couldn't be happier. Kayla was great. She was very helpful and spent a lot of time talking about what my girlfriend would like and what my price range was.

I checked out many of their competitors and CD was much more open and accomodating than the others.

My fiance really loves her ring and we'll be going back to CD to get our wedding rings. Check out the other places to see the difference but Continental Diamond is the best.