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Audio Video Planners, Inc.

David Ault
434 Hale Avenue, Suite 160
Oakdale, MN 55128

Call Now: 612-852-8584 or Submit an Online Request
ServiceMagic
Service Area:
Oakdale, MN

Business Information Provided by

In Business Since

1991

Overview

Audio Video Planners has been making homeowners' dreams a reality for 15 years. Our goal is to provide outstanding customer service as well as new and innovative products in custom home technology.

Expertise

  • Home Theater Systems

Services Provided By This Professional

  • Audio/Visual
  • Security Services
  • Electrical

User Reviews for Audio Video Planners, Inc.

1 Star Rating: Not Recommended

05/12/2008 Posted by kdizz24

I recently built a home and went with AVP as the audio video company. I was finally ready to step up to the big leagues and go with whole house automation and lighting. The builder was confident in the company and at first glance, i was impressed with their showroom and sales staff. Unfortunately their follow up and service has been lack luster and i was left with a "crippled home." I promise i will never recommend their services ever. I did end up finding a company in the Woodbury area that has exceeded my expectations. Luckily Advanced home Environments have picked up the pieces and turned my home into everything i imagined it could be.

1 Star Rating: Not Recommended

03/04/2008 Posted by Speeds1486

I wouldn't recommend them to friends. They set our house up with numerous features: phone system; speakers throughout the house with radio/CD player/surround sound for TVs/TV entertainment systems (a theater room too)/security system (over $20,000). We've not had any direct problems with installation procedures but when have service recommendations done it seems as though they take the easy way out by simply throwing in new products, we have had other (local, not big namers like AVP) come in for second opinions when working with expensive problems. Every time (4 total) AVP has a solution but the locals are more effective and much cheaper. To give you an idea, the last problem was with the theater room not working properly and AVP said it could be fixed with buying a new system and that our was outdated, trash, and we received a $5,760 estimate. The local guy from town came in and took one specific piece that wasn't working and it cost us 4 days and just over $200. One more thing: I am fairly knowledgeable with knowing how to hook these thing up and operate them. In trying to plug a new sub woofer to replace the broken one I had to have them come do it at full cost because NONE of the wiring was labeled. I felt bad for the man sent out and helped him try to identify wires (it didn't simply pug into the receiver). They had different people take care of installation on each floor with the exception of the security and the theater. The main floor is "coded" in HIS language, talk about job security! I'm in the construction industry and now have a local company (5-10 men) from Hastings MN take care of buildings and houses where quality matters in the long-run.

Pros: Big selection. Smart people.

Cons: Comes off as sloppy work when inspected.

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ServiceMagic.com uses the following screening criteria to screen new home service professionals*

  1. Licensing - ServiceMagic confirms trade licensing information to verify it meets the then current state or federal licensing requirements for the tasks indicated in their ServiceMagic profile.
  2. Legal - ServiceMagic checks that new members have no reord of significant civil legal judgements against them by business customers within the last 3 years from the time of registration.
  3. Insurance - ServiceMagic confirms insurance information presented by member service professionals at the time of registration.

*Note: Member service professional information confirmed per above may change or expire over time. Servicemagic attempts to maintain accurate and up-to-date information, and confirms changes when notified. We cannot guarantee that profile and screening information is accurate after initial registration. Therefore, we recommend that, before working with a service professional, you verify that information presented is still current and/or acceptable to you.

*Your use of ServiceMagic's services is governed by ServiceMagics's Terms & Conditions

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