Psycho Suzi's Motor Lounge

Very poor service.. I've been to Suzi's four times...two at the old location. My first time at the new site was last year and we sat outside on the deck which was wonderful. But, when they're busy you don't get served; most of the time you have to get your own drinks. Recently a friend and I decided to have our birthday celebration there together. I called a couple of weeks ahead to get information about possibly reserving a couple of tables and was basically told "no" and to arrive there by 4 p.m. if we wanted to save our own spots. We arrived early and went upstairs. There was a spot up a few stairs that was empty so we thought that would work well. A bartender situated in that area (he was not bartending, but preparing food/drinks for another bar) informed us that due to lack of staff that area would not be served, but we were welcome to sit there and get up to get our own drinks. We though "ugh" but oh well it was a spot that would accomodate our group. We went to another open bar in the area to get our drinks and the bartender told some in our group that if we wanted to eat we'd have to order from her at the bar, and we'd have to pick up our food from the bar as well (our seats were about 30 feet from the bar, behind the band). Again we thought 'ugh' but dealt with it. So we are sitting at our self-served tables eating and drinking and a staff member comes over and tells us we should not be eating food up there! That the bartender told us the wrong thing, but since we already had the food we could keep it (!). We were expecting a few more people and asked her if they could order from the bar and she said no. We then pointed out that we were completely serving ourselves - including bringing our own dishes to the bus bins, so really, what was the problem here? She continued to argue with us and then walked away. Then a few minutes later a waiter walked through our area and literally ran into some of my friends and kept walking. They were definitely trying to prove a point and quite obviously stressed out because management hadn't hired enough servers at that point...but, this is their business, this is their job, and they made the customers feel very unwelcome and like we were a nuisance. Later in the evening we moved downstairs to the bar. A waitress said she'd be back to clean the table and get our order but no one ever came back. VERY poor service which stinks because it's a really cool place. I won't return.…

DO NOT USE YOUR CREDIT CARD THERE. My girlfriend and I went there on a Saturday. We had a wonderful pizzia, Service was great, When I gave my server my card,she came back, and I said it helps you to get cash.She said yes. So I gave her 20% in cash. I put a scratch through the Tip. So when I looked at my Card Bill. there was another 15% there. Called them they said 4 to 5 days. That was 2.5 weeks ago.It is still on there. WATCH THE SCAM…

Wonderful food and LOVE the patio!. My boyfriend and I have been to Psycho Suzi's a handful of times this summer to enjoy their new patio overlooking the Mississippi River. One thing to note is that they do allow smoking on the patio, which some people have complained about. The thing with Psycho Suzi's is that yes, the service isn't the best and it is rather slow so when you get there I would highly recommend just putting in your drink and food order in all at once right away just so you're not waiting too long for food. If you like people watching and just enjoying some good food in a casual/fun place then you will enjoy it! Don't expect anything spectacular with the service though, or you will be disappointed. The parking isn't ideal and I don't think we have ever parked int the lot, but its a NE restaurant-what do you expect? A parking structure right out front? I highly recommend the beer battered onion rings (fabulous every single time) and any of their pizzas!! The tots with the sauce are very yummy as well with the sauce having a nice kick to it! All in all, Psycho Suzi's is a wonderful place to go if you don't expect to be waited on hand and foot and you just want to have a fun drink, eat some good food and enjoy the patio. By the way, large groups: don't even bother gettin in there on a Fri or Sat night, it just isn't going to happen.…

What a let down. I had been to Psycho Suzi's a few times before at their old location and although it was always crowded I was able to get a table with my group and actually enjoyed it. I loved their pizza and the fun fruity drinks in crazy tiki totem glasses which you could buy. So when my 25th birthday was coming up I was really excited to visit the new Psycho Suzi's with my friends. My husband and I made plans well in advance, called to make reservations and were informed that they didn't take reservations. We were told to get there as early as possible and call when we were on our way. When we got there at 7pm they had at least a 2 hour wait for a table at the restaurant so my friends and I went up to the bar upstairs. It was crowded, we couldn't find a table that we could all sit at (there we're only 8 of us), and the band was so f#*kin' loud I couldn't even talk to anybody, not even people sitting next to me. It took forever for our food and drinks to actually get to us and when I finally did get a drink, it was in a regular glass. Not the cool tiki glass with a silly little umbrella and a piece of fruit like I was expecting. Not to mention the so called "appetizers" (which is all you can get in the way of food upstairs) were awful tater tots, pickle wraps, and cheese curds. It was 10 pm before they even called us to let us know a table was available in the restaurant and by that time I was so disappointed I had enough and wanted to go home. I left with no food in my stomach, a headache, and a whole lot of frustration over my birthday bust. Sadly i will not be returning to Psycho Suzi's.…