What People Are Saying About Apple Store

The Editor

Contributor

Citysearch

In Short – Frosted glass doors, white floors, and minimal hardwood shelving allow a lot of open space for these often-crowded shops. A young, hip staff outfitted in black T-shirts and lanyard nametags help families and students find iBook and iMac computers and software. Teens and 20-somethings can be found checking out the latest iPod MP3 players and accessories before heading home to download music and audio from Apple's iTunes.com to their new toys.

1 Star Rating: Poor

10/28/09

The Worst Apple Store Ever

by lululangley at Citysearch

I love Apple products and stores however this store is an example of a great product being represented by awful retail drones. The 'Genius' I spoke with had little or no real experience. I could out smart him and I am not a tech person. I am a user of their products. The store seriously needs new management - I overheard a manager tell a customer that the damage on their laptop was not a normal wear and tear - clearly this almost perfect looking laptop damage (the screen) was a design flaw.

The robot manager kept repeating the same thing to the poor customer. I told the customer to go another store - this store feel odd all the way around. I saw one manager act very rude to a few little kids that played on the computers - they were well behaved and the drone worker ( an older woman) started to tell them to calm down and stop bouncing on the balls.. crazy person. I will not go back to this store - I had planned on spening about 5k on a few laptops for the family - I took my business to Microcenter in St. Louis Park.

  • Pros: The Cool Products
  • Cons: Robots who work at the store

The Details on Apple Store

The Extras:

The store sells gift cards, which can be used at any Apple Store or online.

Category:

Computer Hardware, Computers

Computer Hardware Brands:

Apple