11/02/09

Don't Use Benjamin FranklinQ

by wandrews789

So, I'm redoing my kitchen and call Gavic (now Benjamin Franklin) to get an estimate for moving a sink drain, hooking up a new dishwasher, refrig and stove. Dude shows up and after an hour of poking around, gives me the following estimate: $900 for moving the drain (pricey), $600 for plumbing the already-installed sink (ahhh... what?) $300 for hooking up the dishwasher (what a sec here...) $176 for hooking up the fridge -- one small water line for ice (c'mon...) and, the coup de grais $479 for hooking up the range -- one gas line with a valve and coupling already at the stove (get the heck out of my house!!)

Bottom line, this plumber practices PREDITORY PRICING. Buyer beware!!

• Pros: On time
• Cons: Preditory pricing

10/10/09

Good Service - Friendly technicians

by PeterO

He was late, but we received updates on his status. He explained the issues we had and gave us options to correct the problem. The technician wasn't pushy about the repairs and was friendly.

• Pros: Easy to schedule, friendly technicians
• Cons: Was late but he explained that he had been double booked

09/10/09

Professional service

by oldpainter

Copper pipe was rubbing against larger pipe, and caused leaking.

Reconfigured route of new water pipe, and solved the leaking problem.

Also gave us tips on using drain cleaner, and caulking in tub.

Did a fine job.

Thanks

• Pros: Used innovation in solving the problem
• Cons: promised respose to call within the hour. Arrived later.