El Azteca

11/02/09

My Favorite Mexican Spot Outside of Mexico

by CaboGirl99 at Citysearch

I can't imagine how anyone has had a negative experience at El Azteca! I have been coming here at least once a month for the past two years with a variety of different friends and family. Aside from the occasional language barrier when menu questions arise, no one has had a complaint.

I typically order the taco loco or mushroom quesadilla with a jumbo Texas margarita to wash it down. The food is out FAST after you order it, and the quality of the chicken vs. some other Mexican places I've been to (Chevy's, Taco Bell, Chipotle) is far superior. I will continue to return to my little slice of Mexico for years to come! It's a great opportunity to practice my Spanish.

I recommend grabbing a couple of friends and sharing a pitcher of margaritas. So many of my friends and family are in love with this place, they almost don't have enough room for all of us. They should really take over the Quizno's space next door and make us a party room!

LOVE EL AZTECA!

• Pros: Giant margaritas, fast service, quality chicken
• Cons: Language barrier, limited seating for large groups

05/06/09

Quite possibly the worst experience of my life

by irish08 at Citysearch

I have to agree with the previous reviewer. Like them, we made the horrible mistake of going to this dump for Cinco de Mayo. Simply awful. I have never experienced worse service in my life. It was like the bartenders were surprised when you asked them if you could get a drink (yes, you had to ask them b/c they wouldn't acknowledge you). After 30 minutes of being ignored, I finally ordered a margerita and a beer.....I got neither. After 3 attempts to explain my simple order to the bartender, I was finally delivered my drinks. 35 minutes after I entered the place, we had our first sip.

And the manager, yes this guy is incompetent. We witnessed several other people complaining to him about the service and he looked like he couldn't care less. In fact, the service was so awful you could hear other people in the bar joking about "the great service here."

Whoever recommended this place must be nuts. Save yourself and go to Taco Bell, you'll get the same "mexican food" but without the incompetency.

• Pros: If you can find one, please let me know.
• Cons: service, manager, staff, etc.

05/06/09

Horrible Service & Manager

by Pamela68 at Citysearch

We went with another couple on Cinco De Mayo and

it was the worst evening ever.

The service was horrible, it took 15 plus minutes just to

get the bartenders attention to get a drink. We ask for

chips and salsa and that took more than 1/2 hour.

Order cheese dip and they brought the dip without chips. The cheese got cold, had to send back and ask

to reheat and to bring chips. When that came back it was luke warm...ugh! Our friends must of asked for chips and salsa 5 times before they got them. We ordered our dinner and that came and we had no silverware. (how are we suppose to eat our food) We ordered

another margarita and it was just mix, NO TEQUILA!

When we mentioned this to the bartendered and she argued with us and said there was, like we didn't know. We complained again and this time she hastily grabbed a bottle of tequila and spilled and slopped a few drops in the glasses and barely any went in. We told them the drink was awful and just to take it off our bill and she

said NO! Shock! We said no you take it off our bill, we didn't even drink a drop of it. Unbelievable. After that we were not offered another drink and was ignored. Completely rude and ignorant staff.

I was watching the manager who has anger issues because he gets frustrated that he doesn't speak or understand english. He was slamming his hands on the bar and yelling at customers. He has got to be the worst manager. In his eyes the customer is wrong and if he/staff makes mistake they do not own up to it and will get mad at you for demanding good service. I would say that is wrong.

We left them no tip and will never return and we will make sure we tell all our friends who will tell their friends and so on what a awful place this is.

• Pros: Nothing good about this place
• Cons: Manager yells at customers-he cannot speak good english