An Open Post.
Hello All Posters,
I am the President of Cambridge Cab. I am pleased to see and read the experiences of our customers both good and bad. I am only asking that anyone who has an experience they feel was poor to please contact me. We strive to provide great service to all who request it but please realize that we cannot be all things to all people. Being in a rural setting we face challenges that our fellow companies in larger areas do not have.
I can assure all potential customers that your business is important to me. Many times we find that customers call at bar closing time (which is our busiest time) from establishments that are located extended distances from our main service areas. Sometimes our drivers are unable to accomodate trips due to customers already waiting for a ride. We have requested that bars and restaurants let us know in advance when they know they may be busy so we may staff up our drivers.
We have also offered to place vehicles at certain establishments to offer better service to their customers. We have been unable to work out an agreement with those establishments. Please remember that we are willing to work with any establishment to offer their customers our services. I also believe that our drivers since they work for themselves deserve to make a fair amount.
The financial investment to operate a taxi is a significant. We base our hours of operation on past demand for services and customer load history.
I am proud that we contribute many things to our community. From benefit causes to free rides for needy families we have provided it. My company has also provided a free or low cost ride home to over 1,800 passengers with the Safe Cab program that has been instrumental in lowering DUI arrest rates over 60% from the bars and establishments that use it the most.
I again ask that if you have a bad experience to please call and ask for Pete.
If I don't know that there was a problem I can't make it better
poor service. This cab sesrvices is undeniably sad! recently we wanted to take a cab home and when they were contacted they stated that they were too busy to take us anywhere, and hung up! then when calling back they stated they were closed, all within a few minutes! not only that, but they are only open on certain days. why is that? how can they close whenever they want to? does this seem fair to anyone? when you need a ride who are you supposed to call? what is the point of having a cab company if they are never open and refuse service to people?
Great DUI Alternative and Great Service!.
I was drinking at a local bar and saw the poster for the "Safe Cab Program" so my friends and I gave it a try. It was really easy and since it was pretty close to home it was free for the ride. All I did was asked the bartender about it and he took some information and gave me a ticket. He even called the cab for me.
The cab came in about 10 minutes and all I did was give the driver the ticket and he gave us a ride. He said that they have given almost 2000 people a ride home in about two years. He was very friendly and we all felt safe. No DUI's for us was even better! No doubt we will use them again.
Great service and a really great program to keep drunks off the road. Highly recommended even if you have to pay for a ride.
Gives Cab Services a Bad Name. Horrible cab service. Never have had a good experience. My first time calling them we were at a bar and they never picked us up. We waited until 3 in the morning and we finally had to call someone's mom to pick us up. Now, just recently, they have publicly let people know in the County of Isanti they give free rides home if you are intoxicated and should not drive. However, I called them from a bar at midnight and they said "they were booked" and hung up on me. We make plans to take a cab home on the weekends because we do not want to drink and drive. Well, maybe they shouldn't promise the county by handing up signs all over and advertising in papers that they will pick up up when all they do is leave us stranded.
Quick service and friendly. Clean van and good value. Driver took the quickest possible route and was very friendly. Just used them again (11-07) and they were great. The driver was using a GPS in the van and it made me feel comfortable by knowing that the driver was taking the most direct route.
They take credit cards and they use vans that can take more people for the same amount. The driver said they even give rides home from some bars in the area for free. It seems to me that really put the customer first. I would recommend them to anyone!
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