Chaska >Beauty >
Spas >The Royal Treatment Salon & Spa
Disappointed x2. I have had two experiences with this spa, and both have been very disappointing. The services were okay, nothing special, but the big problem is with the problems that I had booking my appointments. For my first experience, I had a gift certificate for a spa package which included a massage, facial, and pedicure. I made my appointment, and when I arrived I was told that I was only scheduled for the massage portion, that I would have to return for the rest of the services. Quite disappointing, when you are planning an entire relaxation day. I was again given a gift certificate for a manicure recently, and called to make my appointment. After being told that several days that I requested were completely booked, the receptionist then changed her story and told me that I could only book appointments for a manicure on Wednesdays. A spa that can only offer a pretty common service one day of the week?!? Give me a break! I made the apppointment, but will not be returning. There are so many better spas in the area, I suggest you skip this one as well. "Royal Treatment", huh?
Nice Place. My husband and I came here for Valentines day last year. It was very busy that day. Luckily we were able to get in. At the end of the massage I received a rose. How sweet.
Excellent Massage. I received the best massage I have ever had. Go see Laura - she is great!
Great Staff. The staff here are great. They really know what they are doing. Best Facials and Massages I have ever had!
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