Jared Galleria Of Jewelry

12/29/08

I visited the Edina, MN location and was treated very well. Great service.

by 2GEO at Citysearch

I visited the Edina, MN location and was treated very well. I was greeted as I entered the store, looked around and saw the look I was after. I asked for some help in selcecting a pice that had the look my wife was after and the price I could afford. The salespreson did that for me, they wrapped the gift and placed in in a attractive bag. My wife was delighted. I know the price I paid was at the high end ($2,200) for a piece like this but it is as my wife had wanted.

She is happy - I am happy. Service was great - easy in - easy out - I am going back.

I don't know what locations the others went to but I was very pleased.

• Pros: easy in - easy out, knowledgable, friendly service
• Cons: to crowded

08/20/08

CAUTION.... AVIOD: JARED, "GALLERY OF JEWELRY"

by Unsatshopper at Citysearch

WOW !!! Impressive that a jewelry store, in today's economy, can run business off by insulting their customers. Maybe I should have asked for a job application... anybody who behaves as condescendingly as MIKE MORGENROOD (He's the manager), at 21115 Dulles Town Cir. Dulles, VA's store, must not need to sell any merchandise to make a living. This guy acted as though we were doing HIM a favor by spending money on his product. CONDESCENDING, ARROGANT, RUDE.... Maybe we should have dressed up in more expensive clothing... We were treated like qypsies, efforting a theft. I purchased 2 wedding bands from FINK'S ( a store in the mall adjascent to the Jared store) inside of an hour after my miserable experience with Mr. Morgenrood. $3,200 might not be a lot of money for a sotre like JARED.... but it SHOULD be. This is NOT an advertisement for FINKS... Chris, the sales associate there, happened to EARN my business with his customer service, and product knowledge. JARED will NEVER see any of my business.

04/03/08

AWFUL SERVICE! Sales Rep VERY uninformed!

by samething209 at Citysearch

If I could rate them a zero I would!

They lost out on a $2,000.00 purchase all because the sales rep was VERY uniformed and the manager was rude and unwilling to work with us. I will never set foot in that store again. I am appalled that a place deemed so "Classy" was so incredibly unprofessional.

We bought a ring, being told that it would fit a 2 CT, come to find out it would only fit a 1/2 CT and the ring would need to be remade in order to fit a 2 CT. This is of course after we purchased the ring and had to take it to another Jeweler to attempt getting the stone set...since we didn't buy our diamond from the they wouldn't set it for us. The other local Jeweler also told us that Jared's did not put a crown on the ring and that we would need to purchase that...hmmmm...so there's another few hundred dollars! The manager later tells us that they do not put crowns on any of their rings and after the initial purchase then you buy your crown. We asked the sales rep two different times if one the ring price was the "final" price and two that the ring would for sure fit a 2 CT. Both times being told yes. The Manager was unwilling to work with us and was put off by the fact that we wanted to return the ring because of all the errors! They suggested we get a smaller stone to fit the ring!

After all the headache this place casued us we were informed that they had no cash at the store and it would be 5-7 business days before we reveiced a check from them! Other wise we could keep calling them to see if they had any cash for us, in hopes that someone would come in and make a purchase.

NEVER NEVER NEVER again will I do business with this place.

• Pros: Nice Building
• Cons: Too many to list in such a small space!