American Laser Centers
Edina, MN 55435
Phone:
Editorial Description for American Laser Centers
Offers laser hair removal and skin rejuvenation treatments which target pigmented lesions, spider veins and help to eliminate fine wrinkles.
User Reviews for American Laser Centers
10/13/2007 Posted by peacereaper
I went to ALC to continue with my laser hair removal. After my first session there, and not seeing results, I called the manager. I was assured that it would work and to continue with treatments, even though I explained that I had had laser hair removal in the past and knew what to expect. I was also told that they did not give refunds. Feeling I didn't have any other choice, I continued with my treatments. I went back for my fourth treatment the other day. At that time, my technician refused to do a portion of my body. I explained that they had done it the previous three times and it wouldn't make sense for me to want to do the areas adjacent to it, but not that area. I called the manager the next day and she maintained the technician did the right thing. Because they make you pay for your treatments in a package beforehand, I believe they feel that since they've already gotten your money they can offer really crappy customer service after that. Also, I am still dissatisfied with the results after 4 times of being there. My advice is to stick with small local businesses, get recommendations, and go somewhere where they will let you buy the service on on a time to time basis, instead of a "package".
Cons: they will rip you off
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