Blaine >Food & Dining > Chili's
great service. we had the burgers and it wasn't cooked evenly throughout the burger. waitress was great and replaced it for a new item. i chose the pasta it was delicous. Later the manager PEPE came over and affirmed that i truely was happy. i thought that it was awesome he really showed that he cared no fake smile or technical words, he seemed to be ready to give me anything to please me. i was happy with the pasta and he even chatted with us briefly. very nice and we are going back there. customer service is everything to me, id rather have ok food and wonderful service than the opposite, terrible service and good food.
Families and an after-work crowd come to this relaxed Tex-Mex chain for sizzling fajitas and a buzzing bar scene..
Festive decor of colorfully tiled tables, vintage photographs and sunny Southwestern accents welcomes an all-ages crowd at this informal hangout. Youngsters and their parents pile into dining room booths; casual business types toss back margaritas and watch televised sports at the bar. The menu features mild versions of Lone Star state favorites, from double-basted baby back ribs and steak fajitas to red-beef chili and deep-fried onions.
Really Bad Service.
We arrived for a late lunch at about 1:20pm on a Tuesday. We were seated right away, but then it took almost 20 minutes to get a waitress to take our order. All the while, servers were laughing and chatting across the room, but careful not to even look our direction.
Turned out "it wasn't their section". Gee - could they at least have gone and found our waitress and told her he had customers waiting?
Food was OK, but nothing to rave about. My client likes their food, but I thought it was expensive for the quality.
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