Awesome Pad Thai and Chicken Satay.
We were at Tum Rup Thai for the first time last night. The occasion was a family celebration. Of the things we ordered, Chicken Pad Thai and Chicken Satay stood out. My wife was drawing comparisons with other Thai restaurants and exclaimed that the Pad Thai that she has ever had. It was really good. My daughter likes Chicken Satay a lot and she relised the dish like anything.
It was fairly late and both our kids were really sleepy. The check took a long time to come!! That apart, the experience was really worth the money spent.
Rude & Unfriendly Staff..... We had heard some good things about this place from our friends and decided to try it out. It was Thursday evening, me and my boyfriend got their at 9:40pm. There was nobody at the host stand as we got in so we stood waiting as the restaurant seemed busy. We stood their literally 7-10 min as a couple of servers walked by without even acknowledgeing us. Finally i stopped one of the servers to see if someone could help. She left saying that a host would be back shortly. Few min later when i stopped her again as no one had come to assist us she had a big attitude and told us that they were done seating for the evening. I was just suprised to hear that responce........after waiting for almost 15 min this is the best she could do........Dint bother to speak to anyone else as this was outright rude.............WILL NEVER GO BACK AGAIN.
Good for a date or a group. The decor is inviting and relaxing. The booths are spacious and comfortable, I think its suitable for a date or a group outing. The food is good, though I thought it was a bit on the sweet side. However, the food orders came out sooner than expected, maybe because I went during a Monday night? The customer service could definently be improved for such an establishment. Otherwise, my first visit was good, and I would probably go back.
4 STARS ALL AROUND!!!!.
Despite some of the reviews posted here we decided to give Tum Rup Thai a try for dinner last Friday night. We got there about 6:30 and were greeted promptly at the door by a Thai gentleman who took us to a table right away.( It was a huge booth) Our server was prompt and seemed to be quite knowledgeable about the menu. He suggested a few of his favorites which we tried. The beef jerky was out of this world and the Gold Bags were equally as delicious.
For entrees we had a Green Curry (excellent) and a Pad Thai which was some of the best I have had anywhere!!!!! We had a bottle of Malbec with our dinner which matched up well with everything. We will be going back for more!!!! By the time we left the place was packed and people were standing in the doorway waiting to get in so someone is doing something right here. Give it a try and I doubt you'll be disappointed!!!!!
WORST SERVICE I'VE EVER HAD! DON'T WASTE YOUR MONEY!. Took a friend to Tum Rup for a birthday lunch this week. This is the first and last time we will go to this restaurant. Even though there were only 8 other diners it took 5 minutes for anyone to acknowledge and seat us. It took another 10 minutes to ask if we wanted a beverage. 15 minutes later, Gabe (I'm not surprised I saw his name in another bad review) took our order. The food arrived in a reasonable amount of time, but we quickly were thirsty, since the food was spicy, and were never offered refills. Gabe was no where to be found, so I had to go to the bar and ask for a box to take the food home. The girl was extremely rude. We waited and waited for the bill. The worst part of the experience was how sick I got soon after I got home! Spare yourself frustration and a horrendous stomach ache and pick another restaurant.
One of the best Thai restaurants in the Twin Cities.
This is one of my favorite Thai restaurants in the Twin Cities. The food is amazing - the pad thai, spring rolls, green curry and red pineapple curry are all very good. The seafood they use tastes very fresh and is always cooked perfectly. I have never been disappointed with anything I have ordered here.
The decor is nice and the atmosphere is lively but can be quite loud if there is a big group.
The drinks are mediocre and sometimes taste a little syrupy although their version of the Bloody Mary is very good.
The service is good and I have always found the staff to be very attentive.
Good Food / Terrible Service. The only reason this restaurant got two stars from me is largely due to their delicious pad Thai. The service is tragic, and the management is even worse. I live less than a block away from Tum Rup Thai. I had gone there for a year before I finally called it quits. Each time I went, the staff grew consistently ruder. As time went by I became more and more disheartened. Finally after several charges for extra sauce I never received and putting up with the rude and impatient staff, I decided that I could no longer bare it. Then one night my roommate ordered the pad Thai - after smelling the delicious dish, I decided to give Tum Rup Thai one last chance. I ordered my favorite combo for lunch mock duck/ tofu pad Thai. I went to pick it up and I was suprised, I was charged nearly $15.00 for my pad Thai. When I asked why I was charged this much, I was told that I added tofu. Because I had never been charged extra for my half and half before, I was floored. The waiter haughtily said, "it is not my problem, I do not make the prices," and walked away. I stood there dumbfounded and a bit hurt. I was a regular and my roommate was a regular from the time the Tum Tup Thai opened. To make matters worse, when I got home, I realized there was 3 1/2 pieces of tofu, and a half serving of pad Thai (i.e. the cook gave me a lunch special serving and the waiter charged me full price). I just paid $15.00 for this! I was outraged, so I called back and told the boy who answered the phone what happened. He told me that Jack, the manager, would call me back when he got in. Jack never called me back... I dropped it because Tum Rup Thai obviously does not care about their customers. Why put myself through the head ache? This is all so unfortunate because the food is actually very good. The service takes the flavor, enjoyment and trust right out of the experience. If you want to go some where you do not have to tip, this would be the place. Delicious food - terrible service.
Best Pad Thai!. I went to Tum Rup Thai for a birthday dinner, and I had the best chicken pad thai I've ever tasted. The server said their pad thai is rated in the top 10 in the nation, and I don't doubt it! It was a huge portion that gave me two lunches worth of leftovers -- great value and delicious food. I'm already craving more.
Fantastic Food...Shaky Service.
I had heard good things about Tum Rup Thai and asked my girlfriends to join me there to celebrate my birthday. Our server, Gabe, came by shortly after we arrived and took our drink orders. At least 15 minutes later a different server brought half our drinks. We had to flag Gabe down to stop by to take our food order. We weren't in a hurry by any means put our patience was running short. We ordered apps and dinner...which came out at the same time. I ordered the Sweet Green Curry, which was really great but I had to ask the manager to bring my side of rice as it was not brought out with my order.
I think we saw Gabe one more time after that. He wasn't attentive, wasn't friendly and didn't get our orders all right.
Fortunately the great company and fantastic food made up for it. I'd definitely recommend going to the restaurant, just don't expect too much from the service...at least from Gabe.
Watch out for rude/attitude Jack!!!. We usually eat in at lunch or early dinner when we practically have the restaurant to ourselves. We like the food and the servers are usually helpful. We have always gotten attitude from manager/host Jack and we simply try to ignore him, hoping his tenure at the restaurant will pass before our patience. This last time he was over the top rude and would not accommodate our party of 6. Never mind he had several empty tables, or that it was only 6pm or that we were trying to work out some solution. Emperor Jack did not want his authority questioned. Thank goodness there are about 3 Thai restaurants in a 3 block radius and we were greeted with exceptional kindness and superb service at Chaing Mai Thai!!
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