11/08/09

High End Salon

by sksg

I am new to Minneapolis, have short, white hair which badly needed a hair cut. Based upon prior reviews, I decided to try Benjamin. He listened, asked questions, and then made some great suggestions. He gave me a shampoo/head massage that felt so good. He really took his time--cutting my hair wet and then again after my hair dried. I was very pleased with the results and am looking forward to my next appointment which will just be a trim.

• Pros: Great hair cut

11/08/09

Unbelievably Unprofessional!

by JenniferCA

I tried Tres Jolie because I read these reviews. I just moved here from out of state so the reviews helped me make a decision.

My first experience was with Spencer and Matt. Spencer had an interesting approach in that he bad mouthed my current color adding that it needed to be corrected. Matt was forgettable. I wasn't impressed with the outcome and I couldn't jutisfy paying such a high price for mediocrity.

My second atttempt was with Spencer and Benjamin. Spencer was already running behind when I got there, so he and Benjamin were trying to figure out who should start first. After they wasted my time and theirs accomplishing nothing, they offered to talk to the owner. Spencer and Benjamin, left me to sit and wait.

Twenty minutes passed, while both Spencer and Benjamin assisted other clients, finally Bryce came to tell me what I was hoping I wouldn't hear: "You can't get your color done today." And as I asked what he suggested I do now that I've driven over an hour.. (in mid sentence) he just walked away.

I sat there in my gown, waiting to figure out whether or not I was still getting my hair cut ... and no one acknowledged me. At this point it had been there for over an hour.

Maybe they ignored me in hopes I would just storm out and leave, but instead I sat in limbo. After all, I still had an appointment with Benjamin. I finally had to ask Benjamin if he was still going to do my cut and he then walked over to Bryce. What happened next, caught me by surprise...

Bryce walked over to me and said "Get out! You need to leave, you are no longer welcome here." I'm gonna call the cops!" Standing there shocked at what I was hearing, he then proceeded to remove my gown and gave me no further explanation (I think it was safe to assume I wasn't getting my haircut either).

It goes without saying that I will NEVER return to Tres Jolie.

Moral of the Story: You should go to Moxie Salon a few blocks away... the cut and color I received today exceeded my expectations and far surpassed the abilities of anyone at Tres Jolie.

• Cons: Unprofessional, Overpriced and Overrated

10/23/09

high level salon!!! and best stylist

by dfeldmanus

i go to Tres Jolie Salon almost year and That the salon the best!!!!!!!!!! i really recomend Bejamin Stylist he do so good job and really nice to customer and he always give nice advise !

That salon THE BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1