Oakdale >Food & Dining > De Mori's Italian Foods & Lng
950 Helena Ave N, Saint Paul, MN | Directions 5512844.961366 -92.956206
Neighborhoods: Maplewood - Oakdale
Worst Food Ever – Last weekend a party of six of us went for lunch at DeMori’s before seeing a movie showing across the street. This was the worst quality restaurant food I have ever had. Next time we are in the area we will go for fast food because it is way better quality. My husband only ate a quarter of his cheeseburger (and I have never seen him not finish a hamburger before) – when I tasted it I had to spit it out. It tasted like spoiled leftover meat. It didn’t even taste like it was fried on a flat top or in pan – more like it was boiled in plain water, left out over night unrefrigerated, left to spoil, and reheated in a microwave. The cheese which came on most of our dishes were not even melted all the way, the burger, the French onion soup, and my chicken parmesan. We all know what microwaved cheese looks like - but the server insisted that everything was cooked fresh. Plus the marinara sauce was bland, the French fries were cold, and the chicken breast used in my chicken parmesan was some sort of pre-seasoned fake frozen thing – seriously, I have had better quality meat at fast food places and dive bars.
If we were smart we would have refused to pay for the food. Consequently, my husband paid the bill for our party. When he looked at his pending charges the next day he noticed he was charged twice for one bill – 140 dollars is way too much for food (no alcoholic drinks were on the tab either) that tastes worse than gas station food. My husband is an accountant and it was clear to my husband that he talked to over the phone had no idea what to do in this situation. They were supposed to call us back in several days. We still haven’t heard back from the restaurant and will have to contest the charge. All six of us would never eat at this place ever again.
Service is.. non existent! – You know.. I love their Italian Fries.. they have good food.. but.. When you walk into a restaurant and stand at the hostess stand for 5 minutes with a group of 4 people and no one even gives you a glance, that is pathetic. The only heads that turned in our direction were that of other customers. The place was wide open too! The bartender never looked our way, a server walked to a position that she would have easily seen us a few times and never looked up. There was even a few people sitting at a table that I suspected was management because of their attire and materials.. not a second look from them either. It would have been one thing if they were swamped, but even then anyone in service can tell you that half the battle is acknowledgement. I think this place is poorly run/managed. I have heard from others who have had this experience as well. Would not recommend! We walked across the lot to Sgt Peppers, that place I would recommend!
Slow, Terrible Service – I've tried eating here for the last time now. Was told the pizza would be done in about 25 minutes. An hour and 10 minutes later it finally arrived, but it was the wrong pizza. Never got a discount or anything to make up for it.
Horrible service and the food isn't exciting. – I have never experienced such horrible service!! The food was okay, but certainly not worth putting up with the people. Serioulsly..I'd never go back.
Horrible service, overcharged us, and forced us to leave a tip – We've been here several times and the service gets worse and worse. The staff is slow, even when the place isn't busy, and they are not friendly to customers. We waited 25 minutes just to get our drinks and for the waitress to answer a question we had about the menu. They then overcharged our bill and when we asked them to fix it they refused and gave no apology. They said they would honor a coupon that said Valid Anytime before we ordered, however they said it was a misprint. After we ate and got the bill they said they changed their minds, they didn't want to honor it on a Friday even though they admitted it said Valid anytime on the coupon. On top of that the manager reminded us that we "had to leave a tip" eventhough we complained about the bill. We will never go back.
Great food, but nothing unique – We live close to this restaurant, and we eat here because the food is really good and a good value.
Our servers are always efficient, but seem really busy. Overall, we have service and food that makes us want to come back.
*One side note is that the hostesses on both occasions were really rude and/or clueless. Not a huge problem, but it's nice to be greeted by someone friendly.
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