05/14/09

Fantastic Service

by Truthful

I walked in to Moxie and the receptionist was kind enough to squeeze me in fairly quickly. I like to have fun with my hair so I told the stylist some basic requirements and then let him do whatever he wanted within those boundaries. He cut it to frame my face and still maintain my longer layers. I love it...and so does everybody else :)

• Pros: Wash hair, nice stylists
• Cons: Closed 2 days a week

05/09/09

customer service

by HowItIs

If I could get past the customer service I might be able to review the actual abilities and customer treatment of the stylists....however:

I tried to call to make an appt....twice the phone was never picked up. Finally I got through...cause i reallly wanted to give them a chance, had heard good things....I made an appt. for 4:15, I recieved a call at 12:30 to tell me I was too late for my appt. and could not get in now for that day. Really??? There was no appt. confirm call, which is usually done and then if they had messed up what time they told me it would have gotten straightened out then and they should have found a spot to put me in at instead or offered a discount on when i DID get in for the appt. for the fact that they were the ones that messed it up because TWO times the appt setter told me 12:15....so it was their mistake, and the woman I spoke with when I called them back was not even the slightest bit apologetic about it and acted like it was definitely my mistake for sure and too bad.

I will never even give that place a shot now. That is a tragic bit of business sense for moxie. too bad...and I'm sure that I will recommend friends not to even bother with them now.

• Pros: some of the stylists seem to have gotten good reviews
• Cons: not open on sundays and mondays, rude/crappy receptionist

04/27/09

CHOPPY, TOO SHORT LAYERS

by AGSTPAUL

I RECENTLY WENT IN TO MOXIE FOR THE FIRST TIME. IT'S A COOL SPACE AND NICE STAFF.

I HAVE LONG HAIR WELL PAST MY SHOULDERS AND BRENT CUT MY LAYERS WAY TOO SHORT! THEY ARE REALLY CHOPPY AND MY SHORTEST LAYER IS EAR LENGTH! HE SAID WE WOULD GIVE ME BLENDED LONG LAYERS BUT I LEFT LOOKING LIKE I HAD A HALF MULLET, EXCEPT HE DID SPARE ME SOME LENGTH IN THE FRONT.

NOW I'M JUST WEARING MY HAIR IN A PONY TAIL. THE LAYERS ARE TOO SHORT TO WEAR DOWN WITHOUT LOOKING FUNNY.

• Pros: NICE SPACE, NICE STAFF
• Cons: LAYERS ARE WAY TOO SHORT AND NOT BLENDED