Blaine >Automotive Sales & Services > Complete Auto Svc
1500 - 99th Lane NE, Blaine, MN | Directions 5544945.150330 -93.232809
Mon-Thu 8:00 AM-8:00 PM,Fri 8:00 AM-6:00 PM,Sat 8:00 AM-5:00 PM,Sun Closed
I had a great experience with Kim and not only did she give me a quote that was less then the competition but the car repair was done on time as promised but the free inspection report with out any sales pitch or pressure was very refreshing and the car drives like it use to when we bought it new 5 years ago. Thanks for going above and beyond.
Awesome Power!! – My husband brought my Audi in to get a new engine put in. After it was in the shop, I became very leary after reading some of the reviews posted on this site. During the whole process, Chris called me and asked/updated me on any new parts to be added and what had been done. Even after everything was installed and ready for pickup, I was still skeptical. However, I received a complete itemized bill for everything and my car runs GREAT!!! It runs way better than when I brought it home from the dealer. I am very impressed with the "Get up and go" and electrical wiring that was done. I will be bringing my vehicle back for oil changes, and I will update the site if anything changes.
Good Service – Nice professional service, repair cost much less then the dealer and they showed me what was wrong and how it broke.
Great Oil Change Service – I have been impressed with Complete Auto's Castrol oil change program where you get a $7 rebate back from castrol towards your next oil change and then after you have had 4 oil changes you get the 5th oil change for free.
The Castrol GTX oil speaks for it self and the multipoint inspection for peace of mind is huge. If you want to visit a place that does not try to sell you repairs that you dont need.
Outstanding Alignment Service – I wanted to write a review based on the alignment expierence I had recently which was excellent.
I previously had my VW aligned twice by Tires Plus and my car continued to wear the inside edge of the tires and after visiting another shop who said they could not perform the full alignment on my car which was a frame and alignment shop suggested I contact Complete Auto Service in Blaine.
Jim S. at Complete went intop great detail and explained the alignment process where there are three adjustments that count which are Toe, Camber, & Caster. Apparently most quickie alignment shops only doe a toe in alignment and do not adjust the Camber & Caster.
After being shown how the jetta's alignment is only partly adjustable from the factory and how some after market alignment kits work they were installed and the car has never driven straighter or handled so well and it was well worth the cost.
After I previously paid others for 3 alignment's for over $210 that never fixed my alignment tire wear concerns. I now spent $228 to have the alignment fixed correctly.
I have learned that in my 55 years of life expierence that you get what you pay for.
Complete Auto Svc RIP-OFF-------- – I hate writing a poor review, but I have to get this out. NEVER will I step foot in this place again. I really wished I would have read the past reviews prior before trying this place out. My experience was a combo of the "$45dollar basic oil change" and "One Stop Rip Off Shop"--------- This is closer to home, so I thought I'd try them out.
Trust your gut when something doesn't feel right--------. They've got some smooth talkers here. After 1/2 hour of waiting (I'd made an appointment, too...), they said everything looked fine and they were gonna go through with the alignment. Ten minutes later, the man comes to me to tell me I have broken pieces in the rear and it would cost $150 a piece, they didn't have the parts at the store so they'd need to order the parts special and I'd normally have to keep my car there until the service was complete but they were (and I quote) "doing [me] a favor" by letting me purchase the parts there before they put my car back together so I can come back and get them put in. After 45 minutes of discussing things and them "showing" me my car's unbalanced alignment at the time (might I add that in hind sight, they never pointed out the "broken parts" on my vehicle even thought they had it propped up. I didn't think of asking at the time as I was overwhelmed with their talking/explaining.
I made a couple phone calls, one to my regular auto care shop (Vroom Auto Care--they were confused about the parts and the alignment process and offered to look at it for absolutely free) and the other phone call to my significant other who confirmed my gut feeling to get the hell out of there.
This Complete Auto Rip-Off place would not let me get my car back w/o paying their $$$45 dollar for NOTHING fee.
I brought my car in to Vroom Auto Care and they did my wheel alignment completely fine. Picking up my car, I asked them if they found any broken or bent parts during the process. They confirmed that if there were any loose or broken parts to a vehicle, an alignment could not be done, but everything went fine with my car and it was set to go. Might I add that my car is still running great.
So basically, I went into Complete Auto Svc for a wheel alignment and came out with absolutely nothing done but was charged a $45 fee for having them "look at my car".
My brother tells me I need to go back in with my receipts (especially of the one with the completed alignment) and question their work and their business. It is not my fault that this company was unable to go through with an alignment yet I had to pay $45 just to get my car back in its original condition??
It's not my fault that they were betting on me going with them and having to pay $576 for a service that I don't need right now. IF ANOTHER CAR SHOP CAN DO A SERVICE and confirm that new parts are not needed on the car in order to do the service, WHAT DOES THAT SAY ABOUT THIS PLACE?
I am a person who gives people and businesses a benefit of the doubt, but I can't with this place; Not after what I went through last week.
This not only wasted almost 2 hours of my time and $45 of my income, but it was NOT WORTH the enticing "$10 discount" from Discount Tire that I didn't even get to use.
TAKE YOUR CAR AND MONEY SOME WHERE ELSE or Good Luck--------
Good Service with lower than market pricing – I have had good service here for years and can only tell you that the service they provide is as good as the dealers but at more than fair pricing or lower then other repair shops that are over $100 per hour.
They only advise you whats wrong and how to fix it right the first time. They do not use rebuilt parts or transmissions but only the good stuff since they are a napa auto care and have a 18 month unlimited mile warranty on most repairs with a nationwide warranty.
$$$ 45 dollar basic oil changes $$$ – The guys in the shop are freindly and I have seen them for years with not much turnover....I used to do alot of buisness with this company and I refer ALOT of people to them because they are next door to me. I was in today for a basic oil change and "Jim" at the front desk charged me $44 dollars for an oil change that I used to get for under $30. I inquired about it and was told I dont do enough buisness with them to get a discount. Well I think a normal oil change is $30 and a "discount" oil change would be $20. I wont be reffering any one there anymore.
Brian, we are sorry you feel this way and only wish you would have taken the time to communicate with Jim when you just dropped your keys of and said you want a oil & filter change done. All of our oil changes now include a extensive multipoint inspection with the prem. oil castrol and napa/wix gold oil filter change. we could still give you a cheap oil change but it had been 2 years since you had been by to our shop & things change.
ONE STOP RIP OFF SHOP – AS YOU READ THE OTHER REVIEWS ON THERE SITE YOU GET A FELLING THAT THIS IS THE PLACE TO BRING YOUR CAR BUT IF YOU LOOK CLOSER THE REVIEWS ARE 3 YEARS OLD.TIMES HAVE CHANGED AND SO DID THIS SHOP FROM HONEST TO DISHONEST FROM GOOD TO BAD FROM FAIR PRICED TO HOW MUCH!!! I WENT HERE IN THE PAST 2 OR 3 YEARS AGO MY TRANNY WAS ACTING UP AND I GOT A TUNE UP THAY COULD NOT FIND ANYTHING WRONG WITH THE TRANNY WELL 300.00 LATER I PICK UP MY CAR THEY SAY YOU JUST NEED A TRANNY FLUSH I SAID WHAT'S THAT COST 220.00 THEY SAID I'M THINKING DAMM THAT SEEMS A LOT FOR A TRANNY FLUSH HE SAID YOU NEED THIS AND THAT SOUNDS LIKE A CROOK TO ME.SO I LEAVE AND TAKE MY CAR TO SMITH NIELSEN 2 MILES DOWN THE ROAD NEAR CUB OFF HWY 65 IN NORTHERN BLAINE TALK TO KIRBY LESTO WELL LONG STORY SHORT 89.95 FOR A TRANNY FLUSH AND THE TRANNY IS SHIFTING GREAT A LOT BETTER THAN 220.00 PRICE THAT COMPLETE RIP OFF SVC. GAVE ME AND THE 300.00 TUNE UP I'M NEVER GOING BACK THERE! SAVE YOUR HARD EARNED MONEY AND TAKE YOUR CARS OR TRUCKS ELSE WHERE.
Great Service! – A friend recommended them for repairs when I had starting issues with my truck. Called them up and they came over quickly and picked up my truck, took it in and was able to completely resolve the issue that day. Prices are really reasonable and was very satisfied and happy with the quality of service. It's a rare to find a shop that takes pride in their work and it shows!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Complete Auto Svc on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.