Not great.... I visited M & S Grille on Valentine's Day with my wife. The atmosphere was nice and the service was excellent. The steak that I ordered was terrible. More than half of the cut was fat, and the steak was overcooked. I've visited several steakhouses around the country and was really disappointed in this one. The price is not worth the poor quality of the food.
Below the quality you will expect for what you paid. When we went in on Sat., the restaurant was 20% full but the hostess said we had to wait for one hour to sit in dinning area because we didn't have reservation. We decided to sit in the bar area but there was no designated server in the bar area. Before I went in, I thought it is same class as Manny's or Kincaid's but it turned out to be worst than Applebee. Overall experience was poor.
Falls short of other steakhouses in town.
Went here on Valentine's Day with my girlfriend and was, to put it mildly, disappointed.
The food was good but the service was mediocre at best. We had reservations at 9:45. We arrived at about 9:20 and went to the bar, and we were told that we might even be seated early. 45 minutes later, still no table. I walked back to the front and apparently they forgot about us.
There were open tables nearby but we were placed at a two-person table right next to the wait staff station, where we heard various wait staff grumbling to each other. At one point, they hauled a bag of garbage right by our table. Hardly appetizing.
Felt like they pulled a bait and switch tactic because the first thing the waiter told us was that the 14-ounce ribeye was sold out, forcing me to choose a more expensive, too-large 22-ounce ribeye. And unlike Manny's or Cap Grille, M & S won't let you take half-orders of their HUGE sides, such as mashed potatoes and spinach.
The steak and potatoes and drinks were fine, but in the end, this place falls short of Manny's, Capital Grille, Murray's and the other good steakhouses in town. My advice, go to one of those places and skip M & S. The cost will be the same, but the service and experience and atmosphere will be twice as good!
Great Service and Mostly Great Food, but it is a Corporation.
We had reservations for four at 6:30 on a Friday night. Plenty of open tables when we got there but the restaurant was full by the time we left. On line they mention pastas but to the disappointment of a veggie member of our group there was none on the menu. Waiter informed us the chef could make up a veggie pasta dish for her. However the veggie pasta was disappointing. Very little vegetables and not very tasty. Waiter gave her a free desert to help make up for it. Two of us ordered the 14 oz Rib Eyes with a mushroom gravy and they were excellent. The fourth member of our group enjoyed the crab legs. Menu is a la carte, so we ordered a side of green beans and our friends an order of mashed potatoes. Both were excellent. The service was very good. Waiter was excellent.
Both couples had picked up dining deals coupons that we intended to use. We were informed that we could only use one of them per table. So be it, our fault for not noticing this and selecting the coupons in the first place but this upsets me. I guess we could have sat at adjoining tables and each used our coupon? What difference does it make? They got our money this time, but not a fan.
No Go!. Awful awful service, not worth your time!
Glutton for punishment? Go to M & S - otherwise, go somewhere else!.
I've been working downtown for over 10 years, which means I've been to my fair share of happy hour spots. I've never left a place feeling more frustrated. Not only did the ridiculous bartender, who was supposedly serving our table, berate my colleagues, he threatened not to serve me - not because I had too much to drink - because I questioned him when he demanded that I remove my id from my wallet window so he could purportedly check the back. Whatever. If that wasn't enough, there was a shift change and the server who took over was clearly overwhelmed and continuously complained about how hard it was to take care of our large group. Finally, the wait for both food, drinks and tabs was entirely unacceptable. The waitress accused another member of our party of not paying her portion (she did - in fact, someone else at our table gave her change!) On top of that, we were forced to pay a 20% 'service' fee - I'm still not sure what that covered because service was definitely not what we got.
There are so many options for beer and basic appetizers, I would strongly suggest you choose another place...or at a minimum, take a few friends - but not too many - you will certainly need the moral support.
Service is unacceptably slow. Whether for lunch or dinner, large party or small, my experience has been that your food will not be arriving any time soon (nor will the modest size loaf of bread). For average food and higher range prices, you would expect better (especially on a visibly slow night).
Delicious and Wonderful!. I came here alone for a nice treat to myself and I had a very yummy dish. I got the tournedos florentine and it was very delicious. The staff was nice from the host to my waitress and other waitstaff that I saw around the restaurant. The manager genuinely asked me how I was doing and I thought that was nice. I hate places where the manager goes around to all tables like a robot. This was not the case at M&S grill. The restaurant was very comfortable, nice lighting, great for a romantic date or just to have really good food and a good conversation. A little pricey for someone around the 'student' age - $45 total for me (I got cheesecake to go) but nonetheless a great treat! I recommend this restaurant!
I know a thing or two about steak, and the quality of steak at the M & S Grill is nothing to praise. I've been here 3 times for dinner, and I think it is acceptable but certainly not remarkable in any way. My opinion is that you are being served food of comparable quality to Applebees or TGIFridays in a nicer environment. Towards that end I personally think that steaks at Outback or Timberlodge are more enjoyable. I am not going to compare the steaks at M & S grill to other higher-priced steakhouses because that is not a fair comparison - you get what you pay for.
I've found the service to be a bit slow at times but acceptable. The ambience is definitely a step up from the places I've mentioned with one glaring fault - coat hooks all over the dining area. If you look across the restaurant in the cooler months, it's hard to appreciate the semi-decent wood decor because there are coats hanging from every flat surface. And really, since the decor and location are the only thing in this restaurant's favor, that negates the one thing this restaurant has going for it.
A previous reviewer listed parking as a con. They do have free validate parking with the parking ramp in the same building.
Fabulous food, even better service!. What a treat! My partner and I had a wonderful first visit to M&S. My sweetie reported her steak to be the the best she's had in the Twin Cities and my swordfish was also excellent. Cocktails were reasonably priced and we enjoyed a very tasty bottle of wine from the "40 under $40" list. We were a little perturbed at first about our service (we weren't helped right away despite the presence of 4 or 5 servers/hosts in the entryway), but our initial skepticism disappeared entirely once we were seated. I truly don't think I've ever had service that compares. Our server's recommendations were honest and spot-on, he was professional without being pretentious, and overall just an awesome guy who is awesome at his job. We regret not remembering his name. But no problem, we'll look for him when we return (which will be soon)!
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