I'm really surprised over all the bad reviews for this place. If you're considering going here, don't listen to them. I was apprehensive about bringing my cat here based on the negative reviews but three other groomers had recommended South Paw for grooming a cat. I decided to try them and I'm glad I did. I have brought my cat here several times and every time they have done an awesome job. The staff are super friendly and remember me even though I only go there every 8 months or so. They always cut my cat exactly how I want (lion cut) and she looks absolutely adorable when she leaves there. If you're considering going here, definitely go!
Really took care of my dog!. We were so happy with the care that we received at SouthPaw. We went with no recommendations after being super frustrated with a big box pet store's issues with our dog. Our dog has anxiety over being taken to a vet or groomer, and SouthPaw handles him wonderfully. It may take them awhile, which I think is in part to how long it takes to calm the dog down so they can cut, but he always looks wonderful when we leave. I would totally (and have) recommended this place to many of our friends. Speaking of, our dog needs to get in for an appt ASAP! :)
I don't want to get into the details...but I was disgusted with this place. I brought my dog in to get groomed and got a call hours after AT WORK being told that I was neglectful to my dog. My dogs are my fur kids and have serious medical issues which THE OWNER was aware of. After I began yelling at her for saying such a thing,she began arguing back. As a pet RESCUER, I could see her concern. However, it was talked about while dropping her off and she went about it the wrong way. My mother in law left work to go get my baby girl from this MONSTER. I literally thought I was imagining this. I have told at least 10 long time customers that will not step foot back in there. I received my baby back half shaved, which was much better then leaving her there. Until I got her back I was so worried to leave her there. She has severe allergies and I didn't want them giving her something she was allergic too, since their listening skills aren't very well!
I have to say...I find it funny that they feel the need to come on here and defend themselves. If you're so "good", I do not believe it would be necessary.
Kind and Caring Pet Care. I've been going to Roxy since 1996. She loves animals. She can get even the most terified dog calmed down to cut its nails without the use of drugs. As a pup my dog went to a groomer in IGH that cut her nails so short they bled and she did not use any quickstop on them. That ruined her for other groomers until I found Roxy. My dog loves her and her alone when it comes to nails & grooming.
Very Impressed. I am a new dog owner and never thought about finding a groomer for my dog until a friend of mine recommended Roxy at South Paw Grooming. I was very impressed with the service and her skills! My dog looked great and the service was outstanding! I would definitely go back! The only con for me is that South Paw is not very close to my house. I hope that one day they open a shop near me!
BEST GROOMERS IN TOWN!. I have been taking my dogs to Roxy for grooming for the last 5+ years. I have dogs with special needs and wouldn't trust anyone else to groom them. I have been a witness to the interaction between Roxy and her doggie and cat clients and can attest to the gentleness and patience she bestows on each of them. They are each recognized and treated as little individuals and they respond positively and trustingly. It is obvious that South Paw Grooming expects only the best from their staff and Roxy is a shining example. :-)
Roxy is GREAT!!!!.
10+ year customer!!
I followed Roxy from her grooming days in Eagan to S. St. Paul because she did wonderful work on my naughty/biting/growling Lhasa/Poodle mix. She was very capable of handling the dog & groomed her beautifully. I would highly recommend Roxy!
Our customers are #1. Please take a moment to read comments under reviews below! Give us a try and mention the citysearch discount for $10 off a full groom!
don't go here if you love your pet. I have went here for 2 1/2 years and now they have people working there that don't know what they are doing. My dog can't even get up and walk. He is in extreme pain from this so called groomer ( Bethany) who said opps I shaved him to close. And they lie about whom owns the place. They offered us free grooming for the vet bill, are you kidding me he probably will need more vet attention. He has only eaten 2 times in 5 days ... I have filed a complaint with the B B Bureaus and am stilling waiting for the so called owner whom pretends she is just the manager to even call us. Small claims court is where this will end up. I have pictures and a vet to back this up. I am making a complaint at the city also. I advise anyone whom this has also happen to to email me, file a B B B complaint and call the city of SSP about this business ASAP.
Best Groomer in SSP, IGH, WSP Area!.
I took my pup Ollie (2 year old Westie) to South Paw yesterday for the first time and I will definitley be back!
The groomers are fantastic. Stephanie greeted us warmly upon entering the shop and answered all my questions. She let Ollie sniff around the area for a few minutes and play with her dog - in order to calm some nerves. He peed on the floor, but she didn't make a big deal - and said it was common. She was very sweet.
Carolyn was our groomer and she did a great job! He smells great and it is exactly what I wanted. She even put a little green hankercheif on Ollie - so cute and such a nice little touch.
I'm very happy that I made the decision to leave our previous groomer and try out South Paw. We'll be customers for a very long time!
If you live in the area (or even if you live in a nearby area), check out South Paw.
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