88 South 6th Street, Minneapolis, MN | Map it
55402 44.977500 -93.270400(612) 656-3255 | View Website
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There's better dining than at BANK; terrible server!.
A group of us went to BANK to celebrate a friend's Birthday and the experience was not positive. We were first greeted with an $8 valet parking fee (most places downtown offer free valet parking and
its a given you simply tip your valet). We could have parked in a ramp around the corner for $5 had we known.
The Asian pear cosmo that I had was excellent and I could have downed several more but not at $10 each. Generally speaking there were no complaints on the food- it all tasted good but it was also nothing super special though the truffle fries were awesome! The mac and cheese that came with my chicken was very bland though- sorry, but Kraft mac and cheese has more flavor than this did. Overall, I have had better food and better fine dining for much less money.
The biggest problem we ALL had with the restaurant was that the server refused to split out our tabs. We had a tab of nearly $750 and a mandatory 21% gratuity... (normally this is not higher than 18% for a group) for 21% tip the server could have easily taken out tab to the register and split it. Our group went through the tab twice and spent easily 20 minutes trying to get it straightened out and it was still short by $20 even though our math was right, so someone just threw in a $20 so we could leave. I even asked the server nicely "excuse me, is there any way you can separate our tabs? We have been sitting here for 15 minutes trying to get this figured out and we're getting very frustrated" The server gave me a blank look and WALKED OUT OF THE ROOM ignoring me! This was after he had come in twice before asking if we were ready to pay the bill but no offer to help us. What was an otherwise nice evening for celebrating ended in immense frustration.
Also the server brought the guest of honor a Birthday dessert, and then he charged her for it! What restaurant does this? When someone asked why she was charged the server sighs and says "well I can take that off for you if you like" Like it was a huge inconvenience! But in the interest of not making a scene we just said leave it be. Other complaints we heard from other guests in our group were that they told guests they had burgers, steak sandwiches on their bar menu. So when they asked the server for the bar menu he said that was the one on the table but it wasn't and then he never brought one.
I did call the manager and he had already received other complaints about our experience from our group and was going to talk to the server again about his poor work ethic. He did apologize profusely and said if 3 or 4 us want to come down for apps and happy hour sometime he would "take care of us".…
This Westin Hotel restaurant offers unique spins on traditional seafood dishes..
In Short
Located in the former Farmers and Mechanics Building (an old bank, get it?), this elegant, wood-lined restaurant offers kitchen views, salmon as thick as filet mignon and
indulgent desserts galore. The restaurant is majestic and breathtaking, but rounded booths offer plenty of cozy spots, too. The fare is new-American: The walleye, salmon and lobster dishes all come with the chefs' unique twist. In fact, every dish here has distinctive finishing touches, like salads served with lemon-emulsion dressing or scallops dressed up in almond-cauliflower puree.…
Just plain avoid..... Recently visisted the BANK for the first time, and was hugely disappointed. What a grand space with unique character of the surroundings to have such a sad dining experience. Service slow, with frequent disappearing acts, portion size small and inconsistent, over priced, and overall disappointing. Time for new management and kitchen staff, to make this place a go, and bring in returning clientele.…
Good food. My sister and I went to B.A.N.K. one day after work. The drinks were ok, but I loved the cheese plate! Other than that the place was just average. I would suggest it if you are in the area and do not want to walk far, but if you are not and don't mind walking I wouldn't suggest it.…
Don't make excuses...just fix it!.
8:00 Saturday night dinner. Group of six. We made reservations several weeks in advance on OpenTable. Here's a summary of the night's events:
- 8:00 reservations; seated at 8:45 (we heard "2 more minutes" about 5 times)
- reservations for 6; table set for 5 (blamed opentable)
- server (literally) ran past our table asking if we needed drinks. 4 of the 6 of us had empty glasses, he left without taking one order
- not enough menus. server apologized for the oversight and brought a 6th menu but then ran away without taking our drink order (again)
- finally ordered/received drinks at 9:10
- apps and salads were good so we tried to put our frustrations behind us and enjoy ourselves
- tried to order a second pineapple drink and the server said, "sorry, you drank all our pineapple juice" It's MY fault somehow?!
- tried to order the sea bass (the special that night); the server said, "sorry, we just ran out of that." Perhaps if we hadn't had to wait an hour for our table....
- dinner arrived: medium-rare steak was medium-well done, lobster was "rubbery", some meals were made correctly and good
After all of this, we asked to see the manager. We calmly explained all the things that had gone wrong with our dining experience. He immediately started the long list of excuses, including: opentable messed up the reservation (even though I received a phone call to confirm my reservation for 6 guests (from the restaurant!) earlier that day, they had more "walk-ins" than expected that night (why should I suffer for this -- I made a reservation!), the wait staff had more tables than they could handle (he took responsibility for this). He gave us a big pitch about their commitment to quality and how they want every guest to have a good experience, blah blah blah. We were done hearing excuses. Not even a bevy of complimentary desserts could remedy the situation. It's a nice space that deserves a better restaurant.…
