Very Satisfied Customer.
Simply put, Grand Projections and its owner Steve Miller, are absolutely exceptional and I cannot recommend them enough. We are in the final stages of finishing a one year long, $350,000 whole house remodel that completely gutted a 3700 square foot 1976 rambler in St. Paul. I am an IT Manager so in our remodel I over designed the house for all technologies, including all room whole house cabling, internet and phone connectivity, multi room satellite and DVRs, whole house audio, two media rooms and sound and video in almost every room of the house including multiple outdoor areas. Prior to beginning our project we initially met and received bids from four contractors, including Best Buys Contractor Home/Audio division. Not only was Grand Projections exceptionally competitive, but the products and services they provided were top notch versus some of the bargain basement, budget items and simply incorrect and bad advice that others had specified. And for those of you considering Best Buy for your home theater projects and comparing their service and knowledge, its not even a comparison. It would be like comparing a Dr. Seuss book (Best Buy) to the Encyclopedia Britannica (Grand Projections). Steve is an absolute wealth of knowledge and if he does not know an answer he will be honest and tell you so, but he will immediately research the question and find the answer.
I am also very aware that I am a difficult customer. I micro manage projects and am meticulous to detail to a flaw (ask my wife, I drive her crazy some days), but when I am done, I know I have what I want, the way I wanted it. Steve was a trooper all the way through our project. He spent many nights talking with me and discussing strategies on putting things together and also many emails answering my questions. I donât want to give the impression that you will have to be directly involved in the job if you do not want to be. Steve is more than capable of handling projects on his own, but if you are like me and you wish to be involved, then Grand Projections is the place for you.
So if you are looking for a company that truly provides accurate and intelligent knowledge, well thought out designs and advice, excellent and timely service, quality products, competitive prices and a locally owned small business where the owner is invested in his business, then Grand Projections and Steve Miller are your choice.
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