State Farm

Doesn't Recommend

Keep Itreal

Joined 2 years ago

GET IT IN WRITING-- WILL SAY ANYTHING. I purchased a mobile home a while back, and asked my agent Jody Bader if she could write up a policy for it. I have several current policies with her (cars, boat, household, snowmobile) and figured we could just add another. My mobile home is located at a resort on Mille Lacs.

I was told, 'No, we do not cover that type of vehicle, too many rules and regulations about spacing of units, anchored or not, etc., but your home owners policy will cover your possessions, just not the structure itself. That was from Jody herself.

I figured just having my possessions covered would be sufficient, as the structure is less likely to have any problems.

Well, someone broke into my place and stole several things valued at around $3,000.

I called Jody and submitted a claim. I then found out that I was NOT covered because I was not present during the theft. She just thought it was funny and denied having said it.

So, I was given bad information that led me to believe I would be covered when I wasn't, and now I'm out $3,000. Not only that, but I would have taken a policy out with someone else if I had known or been given correct information.

I do NOT recommend doing any business with Jody.

I did not choose her as my agent, she was given all my accounts when my original agent, Jerry Ballot retired in 2006.

This is very upsetting, not only to find I am not covered, but to be mislead in the first place. I have nothing against State Farm itself.

Recommends

Dale2010

Joined 3 years ago

Wow!. I currently live in Eastside St Paul and was driving home up Arcade St by the Lake Phalen Golf Course when I noticed a State Farm sign at Josephine's Interiors buikding. I decided to stop in to the Jody Baber agency the other day to check out my current auto rates with Progressive to what State Farm had to offer. I was pleasantly surprised to be surrounded by a staff full of knowledge. This was a huge change from always getting a different person on the phone that never seemed to know my situation. While I was there the agent I was working with named Dan offered to complete a full insurance review. The process only took about 45 minutes and was probably the best 45 mins I have spent in a long time. If you are like me I had no clue what all the insurance I currently had even meant to me. By the end of the whole thing I learned State Farm had a bank, offered life insurance, and can handle all of my auto and home insurance all in the same office. I walked away with not only a better understanding of the industry, but he was also able to shave off 2 years on my auto loan, set me up with a comprehensive health insurance plan, lowered my auto premium by 40%, started a 50k life insurance policy, and included a renters insurance policy I needed but couldnt afford. This place is awesome! He did all this for less than what I was paying before except with 5 times the insurance I had previously. I kick myself now for not doing this sooner. What gets me is how long I must have been over paying at Progressive, uuurrrgggghh!!!! I would definately reccomend this agency to any of my friends and family. Thank you Dan, and all the wonderful staff at Jody's office in St Paul. This has to be the Eastside's number one insurance agency!