American Laser Skincare Eden Prairie

Recommends

Kcmahan

Joined 3 years ago

Definately Go Visit!!. I visited a local office in MN after winning a gift card. I thought for sure it was a scam. I read some reviews and was really discouraged, however my gift card was for $1500 so i thought i would be a fool not to find out for sure. Yes, most people win the $300 one - i spoke to the manager about that. Well, we reviewed some packages, and i was not too interested in paying 1700 or something like that plus my gift card for some hair removal. So, i explained to the manager that i would simply not proceed and 1000 was my limit, end of story and i would still have to consider it at that point.

She was very patient with me, worked with me in my budget and wasnt pushy at all. I had a girlfriend with me and the manager just let us chat for quite some time to think things through. the package i wanted was like 3300 and then i had the gift card. The manager changed the info in the system to basically give me what i wanted for the price of a much cheaper one. I signed up and got it for 1000. I was very happy with what she did and how relaxed she was.

I did my first treatment, and the technician was really lovely. I was a tad nervous and she was really gentle and patient and explained it all. I highly highly recommend this place!

Recommends

Contributor

Joined 10 years ago

Editorial Review. Offers laser hair removal and skin rejuvenation treatments which target pigmented lesions, spider veins and help to eliminate fine wrinkles.

Doesn't Recommend

chaz1982

Joined 5 years ago

HORRIBLE BUSINESS ETHIC & CUSTOMER SERVICE!!!!!. Please DO NOT go to this company. They are rude, unprofessional, and a scam! They will trap you into thinking that you "won" money towards a package, when in all actuality everyone is set up to think this. I received high pressure sales and eventually caved. After agreeing to a package of $2000.00 and signing paperwork that wasn't even for the treatment they offered me, I started on my horrifying journey. I was told after the 2nd treatment I would start seeing results. After the 3rd treatment and no results, several burns and scars on my arms I decided to cancel this service. They "claim" that since they gave me such a great deal they will have to charge me individually for the treatments at the non-package price. NO WHERE IN THE PAPERS I SIGNED DOES IT STATE THIS! So they are trying to change me all but $14. Thanks for your generosity ALC. Anyway, I?m still fighting to get my money back. I have appealed twice with the financing company and will soon be contacting a lawyer and their legal department. This is unethical to charge me full price for services I didn't even finish, NOR DID I RECEIVE ANY RESULTS...NO RESULTS WHAT-SO-EVER!!! Someone should take this company out for hurting so many people. If ALC would have worked with me EVEN A LITTLE BIT I would not be here bashing their company...but to disrespect their CUSTOMERS in this way, that's just greedy and horrible service. PLEASE DO NOT GO HERE!!! Trust me, try Lipo-dissolve at another company...at least it works! If you live in MN I suggest Crutchfield Dermatology. They are professional, kind, and actually tell you to only schedule 2 treatments. They then check to make sure the procedure is working for you so you don't throw away your money. They rock! Love them. American Laser Center is the WORST!! I have had GREAT success with CRUTCHFIELD and I would HIGHLY recommend them to anyone! ALC does not care what their customers have to say, nor do they care about maintaining them or having a good reputation.