Green Tree Servicing Llc

Doesn't Recommend

Marianne K.

Joined 1 year ago

DO NOT USE THIS MORTGAGE COMPANY!!!. If I could rate them a zero, I would. Don't be late with your payment....not one day. If you are and you don't answer their phone calls, they will call your family and neighbors. I lost my job and fell behind in the payment - less than 30 days. I think that is harassment and I will be doing more than writing this review.

Doesn't Recommend

LeesaMarie2119

Joined 4 years ago

NEVER USE GREEN TREE. My Father - In - Law is actually the one who uses Green Tree to his dismay at least once a year. They claim that he does not make payments and has filed claims against him saying he may owe from 150-1500 dollars at a time. He always winds up pulling all his checks and going through his bank and finding the money and they act like it was no big deal filing a false claim. Also, usually in the mist of all this they will call at least 5 times a day. One time when I answered the phone the woman actually had the nerve to ask who I was. When I said, why do you want to know, she replied that they ,meaning Green Tree, had a right to know who was living in their house. HORRIBLE PEOPLE!!

Doesn't Recommend

biffs

Joined 5 years ago

Green Tree is a ripoff.. Watch this company they are scamming thousands out of money every month. Claim late payments when they are not late.

Doesn't Recommend

Broadzilla

Joined 5 years ago

Don't get a divorce when you owe Greentree money!!!!!. My husband was married to someone else in 1998. They separated, and she took the home. She let it be repossessed, and filed bankruptcy. Now, in 2008, I receive paperwork from the IRS claiming 20,000 cancellation of debt. They are claiming my husband owed this money, when it was already taken care of in HER bankruptcy!! They're trying to get their money TWICE, and went through the IRS to make us pay taxes on the 20,000 amount they didn't recoup from the sale, which they consider INCOME???? We did not know, nor did we receive any money from this. Now, we get to pay 3000 to the IRS for something that was already paid for!!! DO NOT use this company FOR ANY REASON!! They WILL get you.....even if it takes them 10 years.......And, forget about customer service. You're lucky to get a person on the phone...then they talk you into a circle and tell you nothing anyways.

Doesn't Recommend

gtsucks

Joined 5 years ago

Not recommended at all. These people are ridiculous. Every time I turn around these people say I am late with my payment and that is not so at all. They keep our payment and don't post it so therefore it makes it late. They have filed claim after claim against us in the last 11 years since we have been with them and it is old. I am so tired of being treated this way. I would sure like to know how a company can do this to innocent people. I have asked several times for a detailed statement of my payments and when they send one it doesn't even show my full payments on it. It only shows a portion of the payment. Their answer is that the portion I see is what has gone to the principal balance and the amount not shown has gone to interest. That is not right at all. My principal balance has been the same for the last 5 years. Do not use this company or you will have the same nightmare as I have had for the last 11 years.

Doesn't Recommend

mbowman4546

Joined 6 years ago

unpleasant customer service, lying about helping and posting payments. yes we also have greentree for our mortage company they tell us that we dont make payments and that we make them and but they were late and when they receive the payments and they never post them to the account . they are very disrespectful and lie about posting the payments and rather take you to court then fuss up to their mistakes that is what we are going thru San Antonio Fl

Doesn't Recommend

iamthezigman

Joined 6 years ago

Thsi is interesting. I was doing some research and came across this review. It shows that Greentree is a four out of five star performer, yet, the reviews show that they give it a one with negative feedback. Am I missing something here? Where are all the four and five out of five ratings? Seems odd to me. So what's the reality of the company?

Doesn't Recommend

lawbro23

Joined 6 years ago

GREEN TREE COMMITS HARASSMENTS. GREEN TREE IS NEVER TO BE TRUSTED NOR USED AS A BANK. THEY HAVE HARASS ME FOR PAYING WITHIN MY GRACE PERIOD. THEY HAVE CALLED ME ON MY JOB AND HOME JUST TO HAVE ME PAY ON THE FIRST OF THE MONTH. I HAVE CONTACTED THE ATTORNEY GENERAL OFFICE AND THEY HAVE A CEASE AND ASST TO STOP CALLING. THEY HAVE NOW SAID I DEFERRED TWO PAYMENTS AND THEY'RE ALLOWED TO WAIT UNTIL THE LOAN IS PAID OFF TO ADD IT ON. I NEVER REQUESTED THE DEFERMENT NOR WAS LATE WITH MY MORTGAGE. THEY FINE WAYS TO HARASS I AM CURRENT FILING LEGAL ACTIONS AGAINST THEM IF ANYONE WANT TO DO A CLASS ACTION CALL ME BACK. TERRY BROWN CINCINNATI OHIO

Doesn't Recommend

harasht

Joined 7 years ago

Don't deal with this company!. Green Tree only cares about themselves. They don't care about reporting the right information to the credit bureau and when you try to solve the matter yourself they are not willing to help at all. Iam trying to get a letter from the bank and they are telling me that they don't have any, that's kinda hard to believe since this is a bank and they can't provide a legal document for a customer of theirs. Beware of this bank. Don't trust them with anything.

Doesn't Recommend

snyderlena

Joined 7 years ago

Don't do business with Green Tree. Green Tree believes only in shafting their customers. I made two payments, and all of it went to interest. Their answer: oh, it was late so that's how we do it. If you are ever in a bind, or if your renter or contract for deed person runs out, don't rely on Green Tree to be flexible at all.