Great Waters Brewing Co

Missing Ingredients. Went here after the Ordway expecting a decent dining experience. Service was prompt and non-intrusive. Atmosphere was somewhat on the cold side, but hey, it's a brewpub and the in-house beer was really pretty good. The food on the other hand was mediocre. Ordered the Jambalaya with Penne Pasta, Shrimp and Andouille Sausage. The shrimp was perfectly cooked, juicy and tender, but the pasta was overdone, not al dente, and for some reason, the andouille sausage was missing. After telling our waiter of the missing meat, she must have had to negotiate with the chef to give us a side plate of some sautéed andouille, that finally arrived after our food was half eaten and sufficiently cold. Mistakes happen, but jeez my neez, this is simple stuff! They could have at least suggested returning the entire plate and re-preparing it properly. They never even offered to adjust the bill. I gave them a pass on that, since we choked down the meal anyway. Needless to say, there are too many other good restaurants in MSP to waste our time coming back to this one.…

Beware: what you order is not what you get. Decor is a little sparse; service is OK, beer is good. The trouble is the kitchen is scamming you on the food. Example: I was there last night and ordered the "Philly Style Steak Sandwich". It is described as "Grilled 6 oz sirloin steak topped with ..." and runs $9.95.

What came was a chopped beef sandwich. The beef was low quality stuff chopped fine and (I'm guessing) kept in a broth until someone ladles out a scoop for a sandwich.

I asked the waitress what the deal was. She said "they cook the steak and then chop it".

After I'd paid for my meal I spoke to a rather shifty, unobliging man who said he was the manager. He tried to tell me that "topped with" on the menu should actually be "chopped with", then gave up on that, agreed they weren't serving a "sirloin steak" and offered to "adjust my check". I didn't accept his offer.

I've also eaten the so-called "Pork Back Ribs" there. While they were perfectly fine they were not pork back ribs, but much cheaper spare ribs.

The cask-conditioned beer was good (poured well shy of a pint, though) and the food wasn't bad. It just wasn't the food I'd ordered. I think someone has taken the initiative to "raise margins" by lowering the quality of your food. Buyer beware.…

Use Caution. Was in a group of 14 for dinner. Two of us ordered the "Back Ribs" Upon receiving our meal we found they were in fact spareribs. Called this to waitress attention, she referred us to the manager. The manager said he had been there three years, knew nothing about the cuts of meat and had never received a complaint. He gave us a business card so we could e-mail the owner. Did so and have not received a reply. The backribs currently sale for $4.29 per pound while the spareribs are $ 1.69 per pound. A healthy additional profit by using a bait and switch tactic.

Another in the group had the meatloaf which had a consistancy and taste of a mush.

ORDER CAUTIOUSLY!!!!…

Great Restaurant near the Ordway!. A group of 6 reserved a table here at 6:00 on a Saturday night. The first members of our party arrived about 10-15 minutes early and were seated right away. Once we all arrived, we had numerous questions about the menu and our server was attentive and accommodating. If she didn't know the answer to a question, she went to ask someone who did. We had excellent service all night long, and I don't think anyone in our party had to ask for a refill all evening.

We ordered chips and salsa as an appetizer. The salsa was spicy, which was NOT mentioned on the menu (this would be my one gripe about the restaurant - it should state on the menu that the salsa is not for most Minnesota palates), so half of our party could not eat it while the other half who could handle spicy food devoured all of it.

We each ordered something different and every single one of us was happy with our choices. We passed mouthfuls of food around the table and everyone was pleased with everything we tried. The meatloaf was well seasoned and very flavorful, and it was a large portion. I ordered the pork tenderloin, which is not something I would traditionally order at a restaurant, but I was extremely pleased. The meat was moist and flavorful and came with an excellent mushroom sauce on top. Two others ordered burgers and were very happy with them. The last two people ordered the London broil (also a big amount of meat and cooked just as ordered) and the duck, which was glazed with a maple flavor and was everything my husband had hoped for.

We had an excellent experience at Great Waters and we WILL be back soon, whether we have an Ordway show to attend or not!…