02/24/09

Wonderful!!!!

by sincere123

I have frequented the salon for you for a few years and have never had a bad experience! The massages are wonderful, the Spa is warm and cozy and if you come with your significant other like I did recently, you get a tray of fruit and chocolate (very unexpected) :) My boyfriend is not a fan of going to the spa and told me that he wont go any where else for massages! We had a great day there and will recommend the salon to friends and family.

The haircuts I have received have always been easy to duplicate at home and the product recommended for me really works for my hair. Most recently I had a facial and my skin felt so great afterwards.

This is the place to treat yourself even in these hard times.

• Pros: parking lot across the street, friendly and smart staff
• Cons: still under construction so it seems a little dirty

12/29/08

Dirty salon & horrible service!!

by posey525

I went to this Salon because I had a coupon for a free cut... The "stylist" I ended up with was the worst I've ever been to. She was not helpful at all, she didn't seem to know anything about products or anything else for that matter, when I got there, she told me that ALL clients have to change out of their clothes and into robes and flip flops & pointed me down a strange looking hallway-she didn't even tell me where I was going~ I thought that was very weird & should've left then-I was there for a haircut and had knee-high boots on-I was not planning on taking my socks & shoes off for a haircut!! I came in with shoulder length hair and asked for a trim and to have it thinned out a little. What I ended up with was chin length hair that looked like a 5 year old cut it. She kept asking me if I thought the layers were even!! I am not a stylist & had no idea the damage she was doing... my hair is very thick and has some wave in it so I use a straightener--this stylist used a hair dryer and sent me on my way with frizzy, unstyled hair!! I had to cancel plans with a girlfriend I was supposed to meet after my cut, I was so embarassed!

The receptionist was also shockingly rude when I checked out...

I called the manager because my hair was such a mess. She was very scripted and insincere. She tried to put me off until the following week! I insisted that she fix my hair and she told me that I had to be there by a certain time or she couldn't do anything for me and made it very clear that it was after hours & inconvenient for her. She never once apologized for my experience, she made excuses for the stylist, which I then found out was a new apprentice that didn't really have any experience (I think clients should be told when they are seeing an apprentice). She cut my hair, and when she was done, had the nerve to tell me that she didn't think the style suited me at all...she recommended shoulder length hair! Funny...that's what I had when I started! I will never go back!!

• Pros: None that have anything to do with the salon... the neighborhood looks nice...
• Cons: Management, stylist, receptionist, dirty looking/feeling salon, all around gross place.

07/26/08

DO NOT GO HERE!!!!!!

by sarahvixon

This salon was DIRTY! the people are very unprofessional. The owner talks to you as if you were a little child. There are cobwebs all over. The robe they made me put on was dirty and had massage oil on it and was wet so I know it was used right before me without being washed. I don't even want to talk about the bed shhets on the massage table! The hair cut i recieved wasn't even and then when i came back so wanted me to pay again to even it out. The employees look like they just rolled out of bed and weren't very into what they were doing. also i was told she, the owner does not pay her employees appropriately. JUST DON"T GO HERE!!!!!! IT IS GROSS AND THE PRICES ARE TO HIGH FOR WHAT YOU GET!!!!!!!!!

• Pros: Theres always open appointments since they don't have any clients that come back
• Cons: EVERYTHING!! It's dirty, prices are to high for what you get, the services are not good