10/27/08

Poor Customer Service

by cgb198

The doctor has zero appreciation for a person's time. He strolled in 20 minutes late for the first appointment of the day and does not apologize unless it is pointed out that your time is also important. The apology lacked in any tone of sincerity and he is extremeley rude. It is the most awful experience I have ever had and I would not recommned this clinic to anyone. IThe only polite person was his very nice receptionist. I would recommend her for a job any where. Eye doctors are plentiful and I can find an eye doctor that cares about his patients. The only criteria I had initially used for this clinic was that it is close to work and home. I would rather drive an hour to get to a better, more caring establishment, where you are not treated poorly.