Copper Dome Restaurant

04/30/11

worst

by carter3360 at Citysearch

Horrible experience

11/18/09

Cash Only! $1.50 ATM fee goes to Cooper Dome

by deliverance at Citysearch

I enjoyed my service and food until I had to pay. I never have cash on me and didn't notice a very small sign in the entry until after I left.

They offer an ATM but prompts you to accept the transaction fee of $1.50 which will go to the Copper Dome. So, for a $7.65 meal the restaurant tries to get an extra 20% out of me instead of paying a merchant fee of 2.5% at the very max? I don't think so!

The 'old lady' that some people talked about wasn't very friendly but I don't it was on purpose. Although I did ask how much the ATM charge was and she first told me she doesn't know. So I check by swiping my card and cancelled the transaction, used my iphone to find my bank. While I was searching on my phone she finally told me she "thinks" the fee is $1.50 - she knew what it charged the whole time and didn't tell me because she knows it goes in her pocket and is not a good business practice.

I told them I'd rather drive to my bank a mile away and get cash for free.

To the owners - get a merchant account and a used processing machine and instead of charging customers to get cash, give them a 2% discount if they use cash instead of credit card.

Not sure how ATM machines work but it must be leased, or rented out - do the same with a credit card machine and avoid upsetting modern customers.

By the way, why accept personal checks without a way to verify funds but not accept credit cards? You are welcoming bad customers who will write bad checks and never come back. Better take no checks, but offer credit cards so your good customers won't have to pay a 'fee' to pay the bill.

Accept credit cards and I would give a five star.

P.S. I found this restaurant on City Search and planned on reviewing before I went so I am not the loud minority here, things could have been very different.

• Pros: Sour Cream Burger was great, waiter gave excellent service.
• Cons: doesn't accept credit cards

11/15/09

good food is not worth the HORRIBLE SERVICE

by jacksons mama at Citysearch

My family has been customers of the Copper Dome for several years. The service has never been much to be desired especially by the older lady (part owner). She is rude and does nothing to make you feel welcomed or comfortable. In the past we have overlooked this in exchange for good food at a decent price. We decided to introduce the place to my husband's family a while back. It was a Sunday and though they don't take reservations we thought it would be nice to put in a "courtesy call" to let them know that we were coming in with a party of 12. The rest of us waited in our cars while my husband went in to put our name on the list --the older lady said that they were too busy to seat us and would not accomodate us unless we wanted to break up into small groups and sit all over the restaurant. My family has owned and operated a local restaurant for 40 years and we have NEVER refused service to a party for being too large. We have had walk-ins of over 20 people and done whatever neccesary to accomodate them just as if they were a party of 2. That was nearly 2 years ago and we have not been back since.

This morning we were in the mood for our old favorites from the Copper Dome so we decided to bypass the horrible service and order carry-out. When I called to place my breakfast order at 7:00 a.m. (as posted on the website as well as the FRONT DOOR) the old lady lied and said they didn't open until 7:30. I seriously feel like I am trying to get food from the "soup nazi"

• Pros: good, cheap breakfast
• Cons: rude servers

05/31/09

Slow Service, Bad food, go anywhere else

by Halfabubbleoff at Citysearch

My GF and I are trying out new breakfast places on Sundays and thought we'd give Copper Dome a try. Big mistake. When we arrived, we gave our name to the person up front, had to stand around because all of the seats were taken, not entirely bad, but then the guy calls our name and there were other people who obviously had been there long before us. He quickly seated the other people and took care of it, but it created an awkward situation, but that was the only thing that went even remotely well. A few minutes later, we were seated at a table near the back corner and were given menus. Waiter took our drink order, then disappeared for about 10-15 minutes. He reappeared, took our order. I ordered Bacon & Eggs (over easy), which also comes with 3 buttermilk pancakes. My GF noted that you have to ASK for real butter otherwise the serve margarine. So we were treated to a small plate of nearly frozen butter. About 15-20 minutes later, our food shows up. I added a pad of butter to the pancakes so it could melt some, then dug into the eggs. The eggs were over hard (or well done), they didn't even run a drop of yoke, they tasted like a hard boiled egg they were so over done. The bacon was tough, I don't know how this was possible, but it was difficult to eat and didn't finish it. The pancakes were the only thing that were not screwed up, but even I can make pancakes. Waiter was basically no where to be found the whole time, I managed to drink though my glass of water and my soft drink, after I was done eating he finally appeared and asked if I wanted a refill... kinda late don'tcha think? My GF had coffee and they brought her a container of it, however, it was very bitter and they only had non-dairy creamer to cut the bitterness... so I guess they didn't screw up the sugar packets at the table. But as she attempted to use a spoon at the table to mix the sugar, we both noticed that it was a dirty spoon, bit of dried lettuce or other green had stuck to it. The waiter disappeared again. Another person came by and cleared our table of dishes and about 10 minutes after that, the waiter showed up with the check... He should think himself lucky that I left $1 for a tip. Oh, and just to validate that this waiter was slow, the booth where a couple had been seated just before us was already being served food for the NEXT group of people to sit in the booth. As for the food, I've eaten at several other St. Paul restaurants for breakfast on Sundays, you can go North, South, East, or West of this place and do better for about the same money.

• Pros: If you can stand the bad service and food, this is a good pl
• Cons: Staff, food, just about everything

05/13/09

Enjoyed the whole experience!

by sshand at Citysearch

I greatly enjoyed my experience at Copper Dome. It was my first time there. It was on a Wednesday morning around 10am, however, but the place was full. We were seated, serviced and fed in a reasonable amount of time. The almond syrup is my favorite! Pancakes were hot and fresh. The spinach, tomato, omelette with provolone cheese was excellent! Nice young waiter. Give it a try but I would suggest not on the weekends.

• Pros: Great food! unique selection of food, smalltown atmosphere!