Attentive to detail. Sale and financing staff were engaging, sensitive to my time and need, and attentive to detail
Honest and fair. Since I moved to MN, I've had good experiences with the service provided at Schmelz. It's a little pricey, but so far, I've felt that the work has been done correctly and the service reps and technicians have been honest and fair.
Professional and friendly. Cesar was extremely helpful, professional and friendly. He really worked to get my car in when it was most convenient for me. Thanks!
Good. The people I came in contact with were good.
I was very pleased with my purchasing experience. This was my third straight lease with VW, and this unquestionably the best service I received.
Exceptional. Jonathan SChmelz and Tim Kullan made my buying experience exceptional
This was great. I was very appreciative that the model I wanted was located for me in Chicago and was delivered within 3 days. This was great since my prior vehicle was totalled, and I had a rental until Tuesday. The saleman ensured that I got my new vehicle on Tuesday so I would have a car to drive.
My service was completed quickly. My service was completed quickly and the service advisor was professional and knowledgeable.
Immediately gave me some general iformation. The sales consultant asked more questions to determine my requirements. Immediately gave me some general iformation (on models/maker etc.). Immediately gave me a list of cars in stock.
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