Stay away. Horrible ER. NON caring
On 2 seperate occasions, my brother, who is my Kidney recipient was was treated HORRIBLY.
The first visit, he was in Kidney rejection, could hardly walk and passed out in the ER. The staff could have cared LESS. He was told to "get out, this isnt a flop house". He told them he needed help, and told them of his condition/transplant. They told him "you walked in, you can walk out". One of the nurses recognized him, from other medical procedures, and he was finally taken to an ER room. I had arrived by this time, to a VERY sick brother in KIDNEY rejection, who had been waiting for 2 plus hours to be seen. The patient advocate was called, and the staff was supposedly spoken to.
My brother had an EXTREME infection on his face (as he does not have an immune system because of the transplant) and he sat in the ER for 2 hours with a distorted face and ready to pass out. Not only did the staff treat him poorly and condisending AGAIN, but the security guards chimed in as well. He left unseen and untreated, and went to another hospital where they promptly admitted him because he was SEPTIC> I was told if he had not gotten care when he did, he could have died.
Just a HORRIBLE place .
awful nurses. I was in the er for a pinched nerve that left me helpless. I couldn't move my left leg and my back. I came in by ambulance and everything was fine until the pain shot down to my left ankle and foot. Before the nurse left, she gave me a device so I could call them if I needed help. When I started to feel pain, I pushed the button and nothing for about two minutes. But, when you are in pain, two minutes will feel like an eternity. So my sister went out and said told the nurse, who was just outside laughing with the others, that I needed help. She finally came in like a minute later and said that the doctor just put my prescription in and that it will just be a few more minutes. Of course I was in so much pain so I was cussing to myself after she left with the attitude that I was wasting her time. The male nurse, BEN, then told another nurse "tell her to chill." Later, the nurses were angry because I hadn't given them a urine sample. How stupid are these people??!! I couldn't walk, let alone move. They hadn't given me a thing for my pain. Yet, they expected to just to jump out of my bed to give them a urine sample. I should've just pissed in that bed, then they would've gotten their urine sample! HEY YOU WORTHLESS NURSES - IF IT WASN'T FOR PEOPLE IN PAIN LIKE US, YOU WOULD BE OUT OF A JOB!! But I don't want to bash them all. There were a couple of people that came in who seemed to genuinely care. Too bad they weren't assigned to my room. I will never go there again!!
worst ever!!!!!!!. I HAVE BEEN THERE ONLY A FEW TIMES, AND THIS IS WHY. THE FIRST TIME THE ER DOCTOR PUT HIS HANDS ON HIS HIPS AND TOLD TOLD ME I WAS WASTING HIS TIME. THE ER WAS FOR EMERGENCIES ONLY, APPARENTLY NOT FOR WHEN YOU LOSE THE USE OF YOUR LEGS AND ARE READY TO PASS OUT. THE 2ND TIME I WAITED 6 1/2 HOURS TO GET INTO A ROOM. I WAS THERE FOR AN ALLERGIC REACTION TO RX. WHEN I FINALLY WAS SEEN THEY GAVE ME A STREP TEST W/ A SWAB. AND TOLD ME IT WAS NEGATIVE AND KEEP TAKING MY PILLS. THEY TOOK NO VITALS AND I DIDN'T EVEN TAKE MY JACKET OFF. I WAS OUT IN 20 MINS. I ENDED UP HAVING TO GO TO UNITY WHERE THEY TOOK ME OFF MY RX! NOT TO MENTION WHILE I WAS THERE THEY LEFT A MAN HAVING A STROKE SITTING IN THE LOBBY WITH A LADY HAVING A SEIZURE AND 2 OLD MEN WITH PERFUSE NOSE BLEEDS THEY WERE BLEEDING FOR HOURS!!! AND THERE WAS A FAMILY VERY UPSET BECAUSE THEY TOLD THEM TO BRING THERE DAD BACK IF HIS PAIN GOT WORSE FOR AN MRI, AND WHEN THEY DID THEY WERE TOLD THEY DON'T LIKE TO MRI'S IN ER EXCEPT IN AN EMERGENCY. THE FAMILY WAS IN TEARS! STAY AWAY, I ALSO NO OF 3 BOTCHED SURGERIES THEY PERFORMED!! I DRIVE 30 MINUTES OUT OF MY WAY TO GO TO UNITY. THIS PLACE IS A DEATH TRAP!!!!
E.R. Nurses, Unprofessional, Mean, Non-Caring.By WSE!.
Admitting was a problem despite my premier medical insurance which I've had for decades. All the paperwork to fill out when I was having absolutely irregular heart beats and feeling tight chest, dizzy and weak. No one cared.
Nurses stood outside my E.R. room and carried out laughter for a very long time, talking about patients and me in a negative way, thereby showing "no respect to patient privacy".
If you need a cup of water to drink, they screamed ,"Now what does she want"? I was clearly made to feel like a burden on them. I was all hooked up by the EKG wires and couldn't go to the bathroom. I asked for help, the nurse ignored for 20 minutes until I really couldn't control and asked for assistance again.
I shivered and asked for a blanket, the nurse blamed it on the room being cold, no blanket.
I finally asked for a nurse in charge on duty, she came and was nasty, she jabbed me 3 times and did not draw blood from a very good vein that no one has ever missed before. She left without putting a band aid on. Another nurse came and tried my other arm and of course missed it, then she tried to dig around in the tissue with the needle looking for a vein, that causes pain and is therefore not allowed to do in our phlebotomy books/teaching and training of nurses and medical lab tech. students as i have taught both. My arm was left black and blue.
To my surprise, 3 days later when I looked at my ER chart copy, the nurses notes info. was incorrect in it.
ER was in no emergency to help!.
I recently was doubled over in stomach pain like I had never felt and since st johns was the closest to our house my husband took me there.
When I hobbled over to the front desk the clerk was busy talking to a coworker and when I asked for help she slid me some paperwork to fill out....I could barely talk or write and when my husband got he was disgusted that they made me fill out paperwork before ever asking me what the issue was. Then I sat in the waiting room, screeching with pain while there was not another soul in the room waiting for service.
About 25 mins after getting there they took me to admitting, again with no rush. I sat in the room for another good 30 mins until any nurse came in to speak with me to find out what was wrong! When the doctor came in to see me they discovered that I was having serious gallblader issues and even then I was not a priority to them at all. I was given pain meds and was held for along time AGAIN with no nurse contact, when I was ready to be discharged we again could not find anyone to start this process. My husband had to go seek out a cup to give me water because no one bothered to help me!
My husband and I were just disgusted by the terrible staff service, I considered choosing this hospital for when we decide to deliver but after seeing this service Im in no rush to get back there!
Great place to go if you want to be treated like dirt.
I have never experienced such apathetic nursing care as I did at my recent stay at St. John's, and I will NEVER go back.
What if a night nurse aide TOLD you, just a few hours post-op in the middle of the night because you'd rung for a nurse when you found your sheets wet and were worried that you were bleeding out, that you had had a BM in the bed? And what if you quickly were able to discern for yourself, in your drugged, stuporous state, that this COULD NOT be the case (and indeed turned out not to be the case)? Would you not be alternately mortified and completely pissed off?
And what if the actual night nurse, with her pissy attitude, told you, the first time you saw her, that she was 'stressed out' because there were six new intakes and only four night nurses? Would that imply that she was willing to provide sympathetic care to you, or would you, more likely, feel like you were imposing whenever you had to ring for anything because she had already let you know how overworked she was?
I could go on, and will, to the management of the hospital. I had a couple of wonderful nurses, too, whose caring demeanors and empathetic dispositions were unfortunately completely eclipsed by the treatment I received by those who came before them.
Avoid this place like the plague.
Exceptional patient care!. Via the emergency room, I ended up in surgery, and then to the 4th floor nurses station for a couple days. My hats off to the wonderful nurses and nurses aids of the 4th floor. I received superior service, my needs were completely met by very caring individuals ... my care level was exceptional. One nurse in particular went above and beyond the call of duty, stayed well after his shift to make sure that my husband felt comfortable with the care he would have to provide me upon my discharge from the hospital. Matt R, you are a most caring, considerate individual, and I appreciate the compassion you showed to both my husband and I. You are a wonderful nurse, and are a real asset to St. John's Hospital. We sometimes read of the "not-so-good" experiences of others, but I feel it's even more important that we share our positive experiences with the public, but especially with those who were the reason the experience was a good one for us. Blessings to all the nursing staff on 4th floor.
Had horrible experience on 3 separate visits. 1st visit, doctor had no bedside manner, was even insulting. 2nd visit, lip was burned badly while under anesthesia. when brought to the ER, was left for 2 hours without additional pain medication or an IV. this visit was for a badly broken bone. 3rd visit, i would not like to make public but it was horrible. they are very disorganized, it takes hours sometimes to get what you want from a nurse (a specific test, food, a pillow, etc). the surgeons are great. everything else was just unbelievable. i will never step foot in this hospital again and neither will anyone i know.
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