Best Buy - Roseville
Roseville, MN 55113-3001
Phone: (651) 636-6456
- Hours:
- Mon-Sat 10am-9pm, Sun 11am-7pm
Editorial Review for Best Buy - Roseville – by Lea Lion
In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
Look GoodDon't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
User Reviews for Best Buy - Roseville
11/24/2007 Posted by glharm
I stopped in and knew nothing about digital cameras. The greeter led me directly to the camera dept. and I was helped by a gentlemen named Andrew. He was the nicest man and did everything he could to help me with my buying decision. He spent a lot of time showing me the different cameras and asked a lot of questions so he could direct me to which camera I was needing. He was honest in leading me to the right camera and I'm 100% satisfied with the camera and the service. Thank you for your help!!!
04/15/2007 Posted by screwedbybestbuy
This store sold me an empty box and refused to give me a new one when I brought it back they accused me of attempting to defraud the store. I purchased headphones the day before Easter. After opening the box on Easter morning, I found it empty. I called the store and it was closed as was customer serve at 1-888-bestbuy. I returned to bestbuy the next weekend and told them what happened. The first thing the employee says is "you waited a week?, if it was me I would be calling everyday". I was offended by what she was insinuating. She then told me to go find a another box of the headphones in the store, I then had to search the store for the product. After returning to the desk, she told me that they couldn't exchange the empty box for the new one. I couldn't return it period. I talked to the manager and she also insinuated that I was trying to defraud the store. I have never been more insulted in my entire life. I got mad and I admit I did use a little profanity (this is ******* ridiculous), but I've never been accused of stealing or fraud before. I called the store back to complain about what had happened but I got the same people I dealt with earlier. They were rude and treated me like a criminal. They were the ones who screwed me over! I don’t even care about the stupid headphones, I’m just mad at how they treated me. I called the customer service line and they were very helpful and told me the store had no right to treat me like that and it should have been a simple return. Most people who try to scam bestbuy don’t try to do it with cheap headphones. Worst Customer Service experience of my life. They messed up and make me feel like criminal on top of it.
Pros: None
Cons: Terrible Customer Service
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