Rosedale Chevrolet

02/12/12

Go above and beyond to maintain trust

by Cheryl C at Citysearch

I had encountered some trouble regarding a warranty issue on my vehicle and it was getting to the point of real frustration. I had given a bad review about Rosedale Chevrolet and the very next day after placing the review, Chris, the Service Manager, called me and wanted to know the whole story and what could be done to help me in getting the problem resolved. Not only did he find the information needed about the warranty very quickly, he had me bring my vehicle in that evening after work and supplied me with a loaner car so that there would be absolutely no inconvenience to me what so ever. When i dropped the car off, Chris took the time to show me why a wheel bearing issue was not caught on a visual inspection because they were not loose, but they were still bad and could only have known that by driving the vehicle at a faster speed then around the shop allowed. The very next morning, Ray, the service consultant called me and described everything that they found needing attention with the vehicle and they will cover everything but the left front headlight under warranty. i got another call later in the afternoon to let me know that the car was all ready to be picked up when it was convenient for me. I picked up the vehicle and it runs and feels and sounds great. Rosedale Chevrolet did an AWSOME job in restoring my trust in them and i want to especially thank Chris, Ray and Joe, the service tech that did the repairs, for a job well done. i never used to be much of a "bring your car to the dealership for repair" kind of person but this experience made me feel like Rosedale Chev is my neighborhood repair shop and that is a good feeling.

02/06/12

Car buying experience

by jsturge at Citysearch

I bought 2 vehicles from them and was very satisfied with the service they provided. Their service advisors are very friendly and helpful and make you feel that you are important to them and they assure you that they will take good care of you.

Their sales dept is very knowledgeable about their vehicles and offer help if you don't understand how things work on these very high tech cars. I will buy from them again.

01/19/12

Great experience

by Rose Meronuck at Citysearch

Buying my Cruze at Rosedale Chevrolet was a very good

experience. Salesman, Aaron, did an excellent job and

and even delivered my car to my home. Very friendly

people to work with. Definitely would recommend them.

01/17/12

Wonderful Customer Service

by Gayle Erickson at Citysearch

Rosedale Chevrolet was very helpful and not pushy about purchasing our vehicle. Heard us out on what we were looking for and made sure we got what we wanted. Very good experience.

01/06/12

Great car and experience

by DHEILIG at Citysearch

We love our 2012 Chevy Equinox and are very happy with Rosedale Chev. Corey Dennis helped us pick out a great car and we got a good deal on our trade in. Financing was a breeze. We definitely recommend buying a new car from Rosedale Chev!