More like Perkins with a little Chines food on the menu.
Being that my girlfriend is Chinese, she has a high expectation of what Chinese food should be. I on the other hand love all Chinese food. Be it a buffet or something I attempt to cook at home. But we both give House of Wang two fat thumbs down!
When we arrived, the host could of carried less that we just approached her. She never once smiled or said more then four words to us as we were taken to our table. (Which didn?t really bother me too much.) We were taken into what looked like a plain, corporately owned Perkins with a few ?Asian-looking? lights. (But that didn?t bother me either.) (Nor did out poor service from another 17is looking girl.)
It was the menu and the food! I opened my Menu to find that only 1/5th of the menu was Asian food! It?s a Perkins Menu with more choices of desert pies then stir fries!
I ordered a large bowl of Soup ?with special Broth? and pork. I?m not sure if the noodles were Udon noodles or Linguini and the pork was actually honey smoked HAM! Those two flavors do not go very well together!!!!
Don?t go there. Not Worth it. Unless, your looking for a good selection of pie.
Horrible Cusomer Service.
On 8/10/07 I went to House of Wong in Roseville to place an order to go. I
ordered a #3, a mushroom chowmein combo meal. I however wanted
chicken-mushroom chowmein. I explained this to the host and told him that I
would pay extra for the upgrade. As I unpacked my order I realized that the pie I ordered was not included, and instead of giving me chicken-mushroom chowmein
as I had ordered, they gave me mushroom chowmein with a container of COLD chopped chicken. I called House of Wong after I ate, to inform them of the mix-up. I calmly explained to the manager my concerns: missing pie and cold chicken. I was not upset, nor wanted any monetary compensation. She said that she checked that order, asked for my order number, and put me on hold. She returned to the phone to inform me that the person who packed my order did forget to pack the pie (which I obviously already knew). She said that my order read that I had ordered an extra side of chicken. She told me that they had to keep the chicken cold according to Dept. of Health regulations. I reiterated to the woman that I had ordered chicken-mushroom chowmein, not mushroom chowmein with a side of chicken. She repeated to me their procedure for keeping chicken cold. I asked the woman if the restaurant serves chicken-mushroom chowmein "with cold chicken"? She said yes. This obviously is untrue! I became extremely agitated. She was being rude and talking to me like I was an idiot. I tried to remain calm, but this woman's rude
demeanor was wearing thin with me. I told the woman that I myself was a
server at a restaurant, and that I knew that chicken was not served cold.
She responded "Oh yeah, where do you work?" I told her
and she snottily said "I'll keep that in mind". I told the woman I wasn't calling to get any money; I just wanted to let them know I was less than satisfied. She said she had already apologized for the pie. I then told the woman that she had a horrible sense of customer service before I hung up.
Horrible server. My wife and I recently ate at House of Wong. We chose our food from the Chinese menu and were awaiting a fun and tastey experience, until we met our server. Xue yi was her name. Xue yi was rude to us and other paying customers around us, did not keep our drinks refilled, was seen touching our food, did not let us switich from fried rice to white rice after we ordered, and did not offer us dessert that we knew came with at least one of our meals. The food was delicious, I had pork lowmein and my wife had a shrimp stir fry, but our server really ruined our dining experience. There were no comment cards where I could state my reaction to her "service" but I do plan to call House of Wong and inquire about her future job position working with paying customers. This woman should not be allowed to talk to customers as rudely as she talked to us and to a table near us. My wife and I have been eating at the House of Wong for 30 years and have had excellent service from all other servers, but this Xue yi did not make our dining experience fun or even pleasent. If the House of Wong had one less server, if this Xue yi no longer worked there, then everyone's dining experience would be much improved.
Hmmmm....not so much!. This restaurant came highly recommended by an older neighbor of my folks who remembered his parents getting takeout there as a young boy (it's been there 48 years this year), so we decided to try it. I ordered a specialty lo mein and the rest of the crew ordered their chicken (and other type of meat with veggies, not sure exactly) bowls - everyone agreed that it was pretty tasteless, and I was certainly not impressed with the lo mein - it was skinny rice noodles with tiny bits of shrimp, pork and veggies - and I mean tiny. Yeah, they give you a ridiculous amount, but it's not that good. Also, the lo mein came as a "package deal" - you had to get pie or ice cream for dessert, no substitutions (they wouldn't let me substitute an eggroll instead, for cripes' sake!). So I - and some of the others in my party - got the custard pie for the mandatory dessert, and I'm not kidding you, it tasted like there was absolutely no sugar in it, it was awful (my husband's banana cream pie was decent, though). It tasted like egg pie with all-spice on top, ishta!! But there were a lot of elderly there, so I suppose they must bland it down for them. Overall, not recommended, unless you're there with Grandma who doesn't like anything spicier than a mashed potato.
How I was Raised on Cantonese. My first exposure to Chinese Cantonese cuisine was at the House of Wong. While I love Americanized Chow Mein, what House of Wong serves is nothing but the best in a lovely environment with friendly staff and fantastic food!
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