St. Paul >Key's Cafe & Bakery
Lost their keys.
The breakfast prices seemed high and breakfast fare was below average.
It was not an overly early, busy or understaffed day.
Poached Eggs - were as hard as a golf ball and about as warm
Hash-browns - were burnt black on the hidden bottom side -1/8 inch of plywood like potato
Toast - of the two slices, one was burnt completely black - the toast was heavily buttered as to still have some moisture
The paddy of sausage was fine
The coffee was fine
I ate1/2 of the not burnt meal - flipped the remaining 1/2 of the food to exposes the dark side of cooking - waitress noted that it was burt - da
My thinking is that servers are the cooks and the restaurants 'quality control department' for the customer as well as the owners - not so today
Upon paying the bill the casher never once asked how was your meal - nor did the waitress
As all breakfast going foodies know there are tons of unique small competitive restaurants to choose from... my keys are in the car.... I'll keep driving.
All the Best
Minneapolis chain serving lumberjack platters of home-style Midwestern food since 1973..
Nothing fancy, just lots of it (there must be three potatoes in a plate of American fries). A perennial staple of local "best breakfast" lists, Keys slings hash (roast beef or sausage), steak and eggs, omelets and pancakes (blueberry-bran, raisin-pecan). Besides breakfast, Keys serves burgers, hot and cold sandwiches and motherly comforts such as turkey and meat loaf. In case you want something sweet, the bakery turns out mammoth cookies, pies, caramel rolls and cakes.
Plentiful homemade fare. Every time we go to any of the Keys we always have good food served in huge portions. They are busy though and some of the waitresses are crabby, abrupt, or just barely available. There is one server at the Lexington & Larpenteur Keys that is great every time though and always has a smile and a kind word for us and everyone she serves. She seems to genuinely care how everything is and if she can get anything more for her customers. I even noticed her limp and as a rehab massage therapist asked her about it and turns out she needs to have both her knees replaced! She's a tough cookie who smiles through it all and makes sure her own discomfort does not get in the way of her service. Thank goodness the fast moving and perfectly nimble waitress we first had this morning got fed up when we didn't know what we wanted the minute we sat down and rudely turned us over to our favorite waitress otherwise little Mrs. too busy to bother with the likes of you would have found herself short of a tip. I should think by now that any waitress with a brain in her head would know that her tips will go up if she takes just a moment to smile and connect with her customer and allow them to enjoy their time and meal at the pace in which they choose.
BAD Service. The food is pretty good, but as the title says, the service can be horrible. For example, the last time I was there the waitress told right after dropping off our food that we shouldn't expect to see her again, it was too busy. Or there was the time we were waiting for a table and passed by numerous waitresses, all of whom ignored us like we were pieces of furniture and didn't say a word to us about the expected wait, etc. Like the reviewer below says, they act like they are doing you a favor.
Good old Small Town Breakfast. I've been to Key's for breakfast twice, and it was good both times. They have delicious eggs benedict (they even substitute bacon for ham if you want) and their hashbrowns are some of the best I've had - with some crisp to them, but not too much, and great flavor. This place has a small town feel to it, with outdated furnishings and family pictures covering the walls. Great place, I highly recommend it for breakfast.
Throw away the Keys. Been to Keys several times at several locations and I do understand what type of person gives this place a good review. The breakfast prices are way out of line and the breakfast fare is so far below average. A standard farmer breakfast should never pop a five except for tip - I may give a 6 - but certainly NOT a ten!
price, food, service rip off. The food, service and prices were very good at one time in the past. I went in with my mouth practically drooling in memory of good food. This experience was bad, bad, bad. I ordered a pecan roll to go. I received a bland tasting pecan roll that was priced at $2.40 for small portioned roll. No butter, or fork or napkin without asking. All I could think was what a rip off. They have their own deals. Instead of two for the price of one like some restaurants, in this one you pay for two and get one. I don't plan on returning to this restaurant, I would rather spend my hard earned money on good food.
housewife. This is the place to go when you are craving a home made hot turkey sandwich with REAL turkey from the bone, REAL mashed potatoes and GRAVY on home baked bread. The portions are huge and the taste is like grandma made it with love. I don't go anywhere else.
It's the location.... I read the many negative reviews of Keys. I can tell you what the problem is: The Raymond Ave. location. Personally I love Keys, even the Raymond location - however at the Raymond store, they are smaller, busier and have a more limited menu. However, the food is still very good and huge portions (I'm a big eater). The better service & menu is at the Downtown MPLS location (on Nicollet & 10th?). Try the Bowl of Soup & Whole Sandwich combo. Comes with a huge sandwich, a big bowl of soup, a pile of chips and a choice of desserts for under $8. Tell me that's not a deal.
The wait staff acts like they are doing you a favor
to serve you. the food is average and with all the problems parking its way over rated.
the people who are writing how good this place is are no doubt the owners.
Like my father told me "you don't have to wear a coon skin cap to trap someone" so save yourself a headache and a hassle keep driving past this place.
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