St. Paul >Buttercream Collection
So Disappointed. I wish I could give a 0 rating. Our cake was freezer burnt, and came undecorated. We had to wait around at our tasting because they double booked our appointment and no one was friendly to work with. We had to use this company with our wedding location and I wish we had paid more money to have a better cake. And then I found out their cake is a mix from a box...I wish more people would do their research before signing a contract, we will do that from now on.
Horrible! DO NOT USE BUTTERCREAM!. My sister was forced to use this company as part of a hotel package. Shame on reception sites for forcing brides to use certain vendors so you get a kick back! It's about the bride and her day....not forcing them to use an awful cake company so that you (and the cake company) make money off of them. The cakes photographed on their website looking nothing like they do in real life. And they claim they are Buttercream but there is no butter in their frosting! It's a processed whipped cream....like cool whip. My sister is my best friend and having to choose this awful cake nearly ruined her day. Shame on you Buttercream and sites that use them!
WORST SERVICE! I WISH I WOULD HAVE GONE SOMEWHERE....
We went there twice for appointments because the first time the lady just drew up a design and put details in. However, the first time--we were greeted and then ignored for 30 minutes past our appointment TIME! I was furious! The second time I called two weeks in advance and guess what?! I talked to the manager in fact and when we got there---again nobody noticed we were standing by the small entry door (St. Paul location) and just looked at...finally someone came up and asked can we help you. I replied yes, please we have an appointment at 12:00. They couldn't FIND us in their appointment book!!! I was extremely mad because this happened to us before. I was mad because I made sure that the man put us down such my trust level with them was already in the mud.
Our wedding is coming up and I hope that they do what they say. However, I really wish we would have gone to Muddy Paws or somewhere else where hospitality is considered important--treating their customers with respect is thought about---here--it seems like they tend to overbook and ARE extremely unorganized. It beats me why they are voted the best in magazines! I will for sure talk about this to other couples and steer them away from this awful place! This is said because I know they do make cakes well--they are quite tasty but to me--running a business is also how you treat your customers...they NEED to work on that! The worst experience ever! I was and still am furious. Now I feel I have to babysit these people and call and make sure before my wedding date that we are-in their unorganized pitiful system and that everything is set and they do know the TIME that they are suppose to come?? GRRR!
Delish!. Our cake was great! It tasted spectacular - moist and flavorful! It looked exactly like I wanted it to. We also had flowers on our cake, but our florist added them after the cake had arrived. Buttercream and the florist spoke to ensure their timing was correct so that the flowers could be added. Also, I thought Buttercream was VERY reasonably priced.
If the decoration of the cake would have been done well I would have given this place perfect 5 star. The taste is the best but the decoration fell short.
During my consultation I was told they have someone to deliver and finalize the placement of my flowers to look like the picture I gave them, full cascading flowers in a spiral. I was worried that they couldn't recreate the look. I had two consultation sessions and I was assured that they were professionals and have been doing this for years and the cake would be fabulous.
Imagine my dismay when I came out of my dressing room to see the Buttercream guy stick calla lillies into the cake like he was poking a balloon. It looked nothing like the picture. The flowers stood straight out awkwardly in a sinlge line down the cake. One of my friend had to fix the flowers so they weren't sticking straight out of the cake and she made the flow fuller.
The guy told me he was not an expert at decorating and mainly just delivers the cake. If I would have known that is their "professional" person, I would have hired a florist or gone somewhere else. I already provided my own expensive flowers. For almost $600 I expected more from Buttercream.
DELISH! Best Cake Around!. I ordered a cake last minute online for a friend of mine's birthday party. I received an email notification back immediately that my order was received and when the cake would be ready. They also called me to verify my order. The cake was a huge success and very delicious! They are a little pricey but for the taste and size I would order again! The customer service was great and the store was clean and the people were very nice. For that, the price is worth it!
I still get weak in the knees 7 years later when I think of our fantastic wedding cake.
Our 7 year wedding anniversary is coming up next month and I still remember what our cake tastes like when I think back on that day. It was the most beautiful, luxurious, decadent cake I have ever tasted. It's expensive but it's SO worth it. You can't go wrong with these guys. I still to this day can't describe in mear words how much we loved our wedding cake.
68 year old comments on the best cake ever tasted!. My landlord and her mother work for a catering company for corporate events worldwide, and after tasting my husband and I's wedding cake at the reception they both commented on it being the best cake they've ever tasted! Buttercream does not charge more for 2 flavors in one cake; we managed to pick out two of our favorite flavors and have two tiers of one and one tier of the other. What a bonus.
Couldn't have done it better myself. I would like to think of myself as a cake coinsurer, I have been to about every bakery and sweet shop in the Twin Cities searching for the best cake. Although Buttercream Collection was not on my radar, until I attended a family friends wedding and there it was the BEST CAKE I have ever tasted. It was the Bailey?s chocolate a rich chocolate cake with a touch of Bailey?s Irish Cream, and the buzz this cake created was like no other. Shortly, after the wedding I had a small party at my house and ordered the Bailey?s for my quests. Although I first told them I made it myself the truth can out. The staff was helpful and friendly, the quality is always great. I have found my bakery!
Best cake ever!. The cake was delicious! I got so many compliments on our cake it was great. The service was amazing. The wedding consultants were very helpful also. I would definitely recommend Buttercream to anyone who is getting married or just needs a birthday cake!
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