Makes me wonder.... I'm very particular when it comes to the fish I buy as well as any items for them. In December, I had scoured the twin cities looking for an Oranda as a Christmas present for one of my son's bedroom tank. I read the reviews about A Wet Pet but it was the only place I hadn't looked. I slowly made my way to the back of the store, talking to my two boys (ages 14 and 3) about the fish we were looking at . When we had seen all the fish they had to offer, I started to search the shelves for items I wanted for some of my other tanks when I was finally greeted by a lady, with a dismal, "Uhh, hi." I smiled and said hello and that was the only communication I received/exchanged with anyone there besides my children and nobody from the store said anything to my boys. Not a truly bad experience but it makes me wonder if this disinterested attitude was a racist thing. Purely speculation due to what other reviewers have written. To be fair, I've called on the phone a few times to inquire about specialty items and have received courteous service from the same female voice as well as an unneeded lecture from a male voice. I would only enter A Wet Pet again if they actually carried an item I was looking for that I couldn't find somewhere else as I feel that any place that wanted my business would try to lend themselves to being readily available (not once I made it down and almost 1/2 way back through their establishment) with at least a minimum rating of "pleasant" customer service when greeted face to face. IMHO…
Read this!!. I know Greg the owner very well this place has always given me the best advise. If your not getting good advise maybe you should check your own attitude. If you don't know anything about keeping fish maybe you should look it up so you don't look stupid going into a fish store asking all kinds of dumb questions.…
Won't go anywhere else for my fish needs!.
A Wet Pet has been satisfying my fish needs for as long as I have had a tank, which is several years now.
If ya'll are happy going to WalMart or Petsmart or any of the large chain stores then go for it. They will sell you dying, sick, or aggresive fish without any regard for what you already have at home in your tank.
For those of us who support local businesses we find it very important to keep the little guys going.
A Wet Pet is a well established store with very knowledgeable staff. Seeing as how they are small and there is only a few people who work there it can be difficult to get some face to face time with the only person working.
Have some patience and some knowledge of your own. Sorry fellow consumers but you should do your research before you go into any store to buy any living breathing organism!
You wanna get your butt kissed for spending your precious money go to a chain!!! You wanna be a fish hobbyist and have a good time learning and growing as that then join up with A Wet Pet but remember the relationship goes both ways!!…
great place!. this place is great, i have bought all my fishand supplies from here and no problems. greg is the nicest man ever and jannete is great! you guys must not find what your looking for or know what your doing because both those people would help if you had questions.…
Pay attention!. I had read reviews about this store that were absolutely awful, so I was a little skeptical on whether or not I should go. I WAS very glad that I did. I had previously posted a review speaking of nothing but praise of this place, but after my last two visits I will never set foot in there again! My boyfriend and I had decided to purchase a 60 gallon aquarium with a stand and were very delighted with the price. We put a down payment on it to have it on layaway planning on going back within the week to purchase it and bring it home. When we went to pick it up 3 days later, the lady said "so this is what you owe... there's a deal for $200 in merchandise, but you're paying this price so I can't do that." My boyfriend says, well what if we pay the extra $100 to get that price, then can we get the $200 in merchandise?" She said yes we could do that. So we did. I asked her to write on my receipt that we had 200 in store credit and she said that it showed in the math. Went back that weekend to pick out some filter and heater equipment, got all set to ring up and the total seemed off. I asked if it included the $200 store credit and she said we only had 100. When I asked about it, she had come to the conclusion that you get the sale price we were already given, if you buy an extra $200 in merchandise. So with no budging, we left without purchasing that day to shop around on pricing. Having found the same items WAY cheaper, we went back to purchase livestock. Again, the total seemed off so I asked about my $100 store credit and she said THAT didn't exist because I wasn't spending the 200 in merchandise so therefore I wasn't getting the original price I was told I was getting, and lost the $100 credit I had AND the story on her end changed AGAIN on why I couldn't get the original price. The only thing I would recommend this place as useful for is the knowledge in the aquarist hobby.…
